January 7, 2009 at 6:10 PM
I went to pick Burger King for my son last night, stayed in the drive through for about 10 min no response, so I decided to walk in the store and order in. There were about 4 people working in the back 1 at the counter and 1 at the window. So total 6. Only 1 customer ahead of me and I waited to order and for the order to be processed it took about 10 min (Just twaking the order), Horrible.. that what they call FAST FOOD SERVICE . Waited for the order about another 10 minutes and I had to go, so I said the the person who took the order why is it taking so long, he said they are making it. I replied making what its 15 minutes now is that fast ... He turned his back to me. So I said what are they waiting for, please give me what you have ready, I have to go, he turned his back and walked away. I said I have to go do you understand English and he said you have to wait. I said no I dont have to wait I will take whats ready and go. Finally he gave me the order minus the Mozzarella stick as he said they were making it. I ordered An Angry Whopper without Bacon or Tomato or Mayo (value meal meduim), Cheese burger and mozzarella sticks. - Order Number was order 48 on 1/7/09 at :6:22 (according to their date and time stamp on the receipt). I left the store 6:45 and when I got home, I got a completedly messed up order, only 1 bacon cheese burger (which we dont eat bacon so it went to the garbage) and 3 pices of Mozzarella Stix.
WHAT DO YOU CALL THAT? I am not stepping a foot in this store anymore or any burger king. They hire IDIOTS WHO DONT EVEN SPEAK ENGLISH OR HAVE ANY MANNERS OR COURTESY TO DEAL WITH CUSTOMERS.