Advertisments were advertising Burgerking meals for £2.99, so we visited our local branch at Birtley services Tyne and Wear on the 7th of March 2009. We were shocked to be charged £6.99 per meal. Was this because it is situated on the A1 motorway, because if so it should be stated for customers to see. I feel this was a shocking daylight robbery and breach of customers trust in their advertising campaign. I will never visit this branch ever again and feel I, m owed an explanation as to why they can grossly overcharge customers.

At 11:30 on Sept. 27th I went through the drive thru and tried to order an item that was advertised and was told that they didnt serve that product any longer. The clerk was the ruddest employee that i have ever encountered at a fast food resturaunt. Upon arriving at the window, they did not even know that we had ordered any items. We had to wait a ridiculous amount of time for our order and when i asked for the complaint line they gave me a 706 number that did not work. My expierence there was unacceptable and tempts me not to return to your establishment.

Sincerely,

Brian Batchelor

On Sept. 24th my Son brought home a garden chicken salad for me. I ate 1/4 of it when I bit into a carrot. It smelled like mildew. I called and complained and they offered me a new salad that I refused. I said I'd like my money back but she said I had to come in that day. Well, my Son wouldn't take it back and I got the diarrhea from eatting it. I think these salads should be made fresh or taken off the menu. Blanche Breisch
Store #1788 Sale #114990604

Burgerking is the worst fast food restruant i have ever went to eat at in my life.IT is located in mansfield tx, 76063 on matlock road to be exact. I had went through the drive threw and they had gotten my order wrong twice! I had to go inside to make sure they get MY ORDER RIGHT. I had to hand it back 3 more times. I had recieved kid size bugers with nothing but some small patties and cheese. I had DEMANDED to speek with the manager only to be lied to by him.I wanted bacon in some whoppers and that is not what i got. The manager lied to me and said they had bacon and in the middle of me talking to him he walked away from. I will never again go to a burgerking and i will tell family and friends not to eat there either. I was greatly overcharged for those small, dry, and tasteless bugers i had gotten and for rotten service as well. THEY NEED TO BE SHUT DOWN!

Went in to buy a pair of whoppers for my son, this done iI was given a small reciept and it said if I called the number on the reciept I would recieve a free WHOPPER for my efforts. Today I took he reciept back to redeem it, wel when I tried to redeem it, first I was told I had to buy one to get one free, then told that instead I would have to buy french fries to get the free burger, well this was not printed on my reciept, but evidently if you has recieved a longer copy of the same reciept that might have been on it, As a matter of principle, based on what I was told on the phone and my reciept I was to be rewarded for making the call at no cost to myself.Well 4 employees were telling me through the window that I waould have to pay for the fries before I recieved the Whopper, well I had also ordered a large milkshake for my son, so at this time if it ment so much to them that I purchase the fries, which I didin our not want anyway, I told them to return my reciept, which they did after I again demanded its return very loudly. At this time, I informed them that since they would not honor their corperate giveaway of Whoppers, I would not purchase anything from them and left. Much to the disappointment of my son. I and a 60 year old man who could care less about BurgerKing, which has become the most high priced fast food name in the area, having gone up atleast $1.00 on all their products, including now charging over $2.20 for a large diet soda. I was very disappointed in the entire Burgerking expierence, and I can insure you that I and my family, which totals 23 adults an kids will never shop there again. And will inform all our friends of this matter. At this date and time you cannot aford any loss in business. By the way this perticular Burgerking has a reputation for poor service, poor food and very rude and poorly dressed employees. Being right by VSU(state college)its losing business to a chinese takeout place because of this. Better food/prices and employees.