I placed an order from the burgess seed catalog in june of this year & was told the trees would arrive within 2 weeks-in july i called and was told they were on their way, in august i received a card saying out of stock delivery in early fall-now in sept i call and am told maybe by oct-no substitution offered-no apology offered-no consideration for the time and expense of area prepared for trees that will now have to be prepared again or the three long distance phone calls i had to make, lack of customer service is an issue the company needs to take a look at-so much for what was supposed to be my anniversary present to enjoy and watch grow-how well will the trees do in the cold new jersey winter????