I SPEICAL ORDER 4 DINNING ROOM CHAIRS FROM CARL'S FURNITURE, MANUFACTURED BY BURMACK, A CANADIAN OUTFIT. INITIALLY I WAS TOLD IT WOULD TAKE FIVE WEEKS AND THIS WAS HAND WRITTEN ON MY RECEIPT. IT HAS BEEN SIX MONTHS AND I STILL DO NOT HAVE THE FURNITURE. I PUT DOWN FIFTY PERCENT UP FRONT FOR THE ORDER. I HAVE CALLED THE SALESMAN MIKE HAYES, ASSISTANT MANAGER ANETA, MANAGER BOB GARLAND WITH NO RESOLVE. I HAVE BEEN TOLD IT'S ON THE TRUCK AND SHOULD BE DELIVERED NEXT WEEK AND NEXT WEEK COMES AND NO FURNITURE. THEN I AM TOLD THAT THERE IS A BOND THAT HAS DEFAULTED BY CARL'S WITH BURMACK AND THAT HAS BEEN RECTIFIED AND YOU SHOULD BE GETTING DELIVERY NOT LATER THAN TWO WEEKS. STILL NO FURNITURE. I AM TOLD IT IS ON THE WAY WE JUST DO NOT KNOW HOW MANY STOPS THE TRUCK HAS TO MAKE BUT NO LATER THAN TWO WEEKS. STILL NO FURNITURE. NOW NO ONE WILL ANSWER MY PHONE CALLS. I TRIED CALLING CORPORATE AND THEY PASS IT BACK TO THE COCONUT CREEK STORE LOCATION. A VICIOUS CIRCLE. CUSTOMER SERVICE IS DEAD AT CARLS. I HOPE TO GET MY MONEY BACK. IN TODAYS ECONOMICS YOU WOULD THINK A BRICKS AND MORTOR FURNITURE STORE WOULD ATTEMPT TO DO RIGHT BY ITS CUSTOMERS; HOWEVER, THIS IS ALMOST FUNNY AT THIS POINT. I FEEL LIKE I AM BEING PUNKED!!!