In July 2010, my mother passed away and her remains were buried at Burningtree Memorial Gardens (BMG). My parents had prepaid for their site and markers many years back. At the time of her passing the staff At BMG indicated the marker would be in place within two weeks. I returned to Decatur three weeks later to find an unmarked grave.
After numerous phone calls over the past several months nothing has happened. Each time a staff member indicates it will be on the grave in a few days. After my call today I am concerned that they do not intend to place the marker on my mother's grave and may have financial issues.
At this point we are not seeking a claim even though my father is terribly distressed that after six months his wife of 65 years lies in an unmarked grave. We simply want the marker in place as indicated (and paid for) at the time of her death.