Purchased a 3 day commercial real estate seminar on February 25th, 2009 for the Institute of Commercial Real Estate (cost of 3669.75). Purchase statement indicates there is a 10 day refund policy. I applied for the refund on March 3rd, 2009 (6 days later) and even mailed the course materials back at my own expense. On March 4th, 2009, I received a call from a representative of The Institute of Commercial Real Estate by the name of Ted Casey stating that a refund to your credit card will be given within a few days. The refund still has not been given and it is March 25th, 2009. Tried calling them multiple times and emailing them but there is no answer nor response. It is very likely that this could be a scam. The credit card company has been informed and hopefully, a dispute or resolution can come from their end. Ted Casey was extremely rude when speaking to me on March 4th, 2009. Casey was trying to argue with me and make me feel like an idiot for refunding the purchase, even though I have the right to do so. Very unprofessional and immature.