I attended the free Seminar that the trump institute (aka Trump University aka Business strategies) offered in Los Angeles on Jan. 26, 2009. I paid $1999.04 on that date via credit card for a seminar
that was to take place on February 6, 7 & 8th. Per the instructions on
the voucher agreement, I faxed in my notice of cancellation on January
28, 2009, prior to the 3 business day deadline to cancel.
I have made numerous requests for my refund. After a long delay, I was
told that the materials needed to be mailed back. Which I did shortly
thereafter on March 6th. Much later, I was told that they needed proof
that the materials had been mailed in. Which I immediately emailed to
Steven Scaringe on April 6th .
The only contact person willing to give me an extension, Mr. Scaringe told me he could only enter the
information into the system, but not refer me to any other department.
And his department is the only contact number that trump's many aliases provides. He has
been unable to provide me with any clear feedback on the status or
reason for the delay.
4/28/2009 marks 3 months since the time that I paid for and canceled
this course. The contract on the back of the voucher says that trump's many aliases
will return the funds in 10 days and makes no mention that this is
contingent on the materials being returned (even though they have
clearly been returned). The sales people that took my money told me in
front of witnesses that I had three days to change my mind and the
money would be returned to me.
The Trump Institute sales people and customer service department have
intentionally deceived me and fraudulently taken my money and kept it
now for three months. Trump's many aliases are in breach of our written agreement on
the back of the voucher. I am seeking legal help to get my money back plus punitive
and exemplary damages for the time value of my money and the mental
anguish and inconvenience of not having these funds to conduct my
business affairs.