We recently purchased a car from Butler Hyundai in Indiananpolis, Indiana. They were to pay off our existing loan with Ford Motor Credit, their check BOUNCED!!! Ford sent us a letter stating the payment was returned by the bank and that they in turn stopped payment on our refund check. The letter also stated that we neeeded to mail the title back to Ford. Our purchase agreement also stated they would tint the windows (we specifically told the salesguy as dark as possible without it being limo tint). When I went to pick up the car you could see in it plain as day. It barely even seemed like there was tint on it at all. I told them right then and there that I didn't like it. They played the phone tag game trying to see if the window tint guy could redo it and for how much. They argued that they shouldn't have to pay for it since they fulfilled their part of the bargain. According to us, they did not, becuase it was not what we asked for. The owner of Butler Hyundai, Rob Butler, finally returned calls to us about the whole Ford Credit screw up and was the rudest of all the people we have dealt with there. I feel sorry for Joe Andert, our salesguy if this is who he is going to learn the car dealership business from. I wouldn't refer my worst enemy there because of the treatment we received from Rob Butler. He is why people hate car shopping!