Have been mis selling warranty to customers for years by adding it to hp agreements without asking the customer if they want their so called 'optional warranty ' Harrassment and bullying by employees to customers to get payments out of them, and removal of essential goods from customers using bullying, leaving families without washing machines, televisions etc . High interest rates of 39%, and each time a customers has a new item on hp, they midify agreements adding interest upon interest, the goods are never the customers, unless they pay off goods in full, the company targets low income families, single parents .This company do not give a toot for their customers and the high management such as Graham Clarke, Chief Executive turns a blind eye to complaints when sent to him . I have recently requested true copies of my agreements and have found 2 which have signatures on them which are not mine, so someone has taken it upon themselves to sign the agreement instead of bringing the credit agreements back to me to get signed, or for some other unknown reason . I have sent a letter to top bosses at Buy As You View, who have ignored this concern I have .