After reading about the Azio HD case in our local paper I decided to have a look at the Azio web site. After deciding that I liked the product, I was directed to this reseller by the manufacturer. It took 29 days, several emails and one phone call before I received the HD case from Buynshop.com. They wouldn't communicate and did not actually return the phone call but I received the case shortly after the call. We live in a small mountain town with no home delivery but only PO Boxes at the post office. They priority mailed the case to our home address and we were lucky to get it as the PO will often rejected packages with only a street address. I got lucky and they figured out who it belonged to. Overall, a sad and negative experience related to my business with Buynshop.com. I wouldn't recommend ordering anything you might need quickly. I had a 250GB Maxtor sitting and waiting for the case for nearly a month.