Buyersedge.com

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Buyersedge.com Reviews

Snidanko April 29, 2011

bait and switch

I was a first time user of buyersedge and I was very dissappointed. First my orrder for an "advertised" $1600 webber 670 BBQ was accepted then a sales person "Justin" calls me the following day and advises that they can't ship it because the manfacture only ships the 2011 model and I was to be charged an additional $100-$200. This obvious bait and switch so that this company can allege they have the lowest on-line pricing is a FRAUD.
The advertised $1600 webber 670-S is still posted-SHAME.
*its too bad I really wanted the BBQ*
This email is to confirm that we have received your order: BEW11271478
2880301 Weber Weber Summit S-670 Natural Gas BBQ Grill with Tuck-Away Rotisserie Stainless Steel (2880301) 1 1, 594.00 1, 594.00

Stratos October 27, 2010

The product that arrived at my home is simply not as it was described on the website

Ordered a frigidaire gas range from buyersedge.com. Called and specifically asked about finish (silver mist vs. stainless steel). Was assured by Victor in customer service that silver mist was stainless steel. The product arrived and not only is the color a painted finish that does not match the rest of the appliances but it does not match the picture of the product online. The product that arrived at my home is simply not as it was described on the website and by their customer service. The supervisor in customer service, Danny, was terribly rude to me, refused to do anything but would check into the recording of my phone call with the customer service because he didn't believe me. Conveniently their recording system wasn't working and Danny will not return my calls. To top it off the customer service department is closed when their own recording states it should be open -- in other words good luck getting a hold of customer service if you need it.