After getting a "30 day free trial supply" and paying the postage, they charged my credit card $73.99 just 1 week after sending the trial supply. I did not approve the charge.

Back in January of 2009 I tried the "FREE" trial of these pills for the shipping and handling charge of $4.99. Then why was I charged a random $0.15, which is odd, but it was $.15 so who cares right? Then the
$78.81 was charged a couple of weeks later. That is my mistake for not clearly reading the fine print, nice trick I'll bet that is one of the ways those people make money, stealing from innocent trusting people like myself, but then there was another charge of $2.36 which I also don't understand. The rude man on the phone was trying to tell my that those charges aren't even from them, when it clearly shows the same information on my bank statement as all of the other charges on my account. Then just the other day after numerous phone calls, hang ups, emails, and website complaints I got charged $83.80 again!! How is this possible?!!? How i this leagal, I've canceled, I've called, I've emailed. What more can I do to get them to stop taking y money! So I called again, after 3 times being hung up on I got through, explained my situation and got a refund only for the last $83.80(supposedly, I haven't seen it in my account yet.) And the whole time the same rude guy on the phone is trying to tell me to give it to my friends, buy some more for my friend at a discount?!?!!? WHAT? Just exactly how slow does a person have to be?
So, In conclusion Happy Customer and 100% satisfaction, NOT SO MUCH!

Ordered free trial on 11/30/08. Free sample product mailed on 12/01/08 and received on 12/03/08.

Called several times to cancel, finally reached voice mail on 12/9/08 and left message at 2:07 p.m.

Did not feel comfortable with that, so called back several times on 12/10/08 and reached a rep at 4:50 p.m. After much harassment, I was finally able to convince them that I wished to cancel. Spoke with J. Peterson????

On 12/16/08, my credit card was charged for $78.81, no product was received and I had cancelled on 12/10.

Finally able to reach someone (Gage or Bage???) on 12/29/08. Advised them that my credit card had been charged even though I had cancelled timely. Again, after much harassment, I was told that if I returned the product, I would receive a credit. I told them that I had not received any product, only the trial bottle. She said that I would receive one. Told her again, that I had cancelled and did not want the product, not to send me anything - just credit my account for the erroneous charge. She just kept repeating that I had to return the product (the 2nd bottle, which I never received) in order to get a credit.

By then, I was so frustated I did not know what to do. How can I send back something I have never received and how can they charge me after I have cancelled??

I then went to the website and clicked on the "contact us" to send them a message. Following is the message I received from them: (their exact spelling)
Please be adviced that your data could'nt be pulled up be very limmited information. Please provide you Order number, and the last 4 digits of your credit card. Please feel free to contact us if you have any additional question. Sincerely, Marry-SS

I attempted to send a reply, however it came back undeliverable.

Is there anything I can do to get this money back and prevent them from putting any more charges on my credit card?

Georgette Francis
[email protected]