Ca DMV

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Category: Miscellaneous

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California, United States

Ca DMV Reviews

-_-; May 29, 2011
clueless
Because of a numbers of car accidents, I need to get my diamond lane stickers back from the DMV.
First, I when to the local DMV office - not only the people there was rude, I got no real answers .. and the kickers is I know the manager at that office.
So after doing some online research, I found the proper paperworks and mail all the stuffs in - the damaged labels, the fastrack paperworks, repair shop's statements and fee for the stickers... I waited a month before I got back a letter from DMV asking me for another proof for fastrack... okay, I send get some other paper works and send the whole package in again; 3 weeks later, I get another letter from DMV - now they are saying that my A.) my fastrak paper was not current and they need a new one - okay, I am still using the same fastrak for last 5 years - why do I need to get a new unit?! B.) they said they need the damage stickers.. er, I mail in the last time - plus I have all the repairshop's paperwork stapled in the package.
So I pretty much given up on getting the label back. NOT A HAPPY CAMPER.
Sugatree87 February 26, 2011
Registration
I moved from PA to CA in August of 2010. As soon as I found an apartment (you need a permanent address to get a license), I got my license and registered my car. After registration (including smog tests), I asked them if there was anything else I needed; if I had to turn in any paperwork. The woman said no. I asked again, asking if she was sure, and what about insurance. She said I was good. I figured, okay, I guess CA is different, and they don't need proof of insurance. My car was still insured in PA, so I thought I was good. In February of 2011, I got a letter saying that there is no proof of insurance, and my registration would be suspended at the end of the month. I called the insurance company on my end, got the necessary paperwork, and sent it to the DMV in Sacramento by mail (because you cannot send this stuff to any local DMV!). I called a week later to see if they got the letter. The woman on the phone told me no, and to call back again later. I waited another week and called. This woman tells me that the insurance company needs to send the proof electronically, so it is in their system, and that no one ANYWHERE can "key it in." ALSO, they were FOUR WEEKS behind. I called my insurance company, asking them to send the proof electronically, and they tell me that they didn't do that in PA, and my insurance had to be from California. I was very upset. The woman at the DMV should have told me all this in the first place, so I could of had this taken care of. So now, I only had two weeks to find insurance in CA, and have it electronically sent to the CA system. CA needs to get on it; they were very inefficient, and misinformed someone who was new to the state. I won't know until monday, but I may even have to pay a reinstatement fee of $14, even though the information would have came through on time. You think someone would have told me about something so important.
ssolis1 December 31, 2010
Registration Renewal
Recently my husband and I received a very ambiguous letter from the CA DMV regarding our truck. I needed to go to the DMV for some unrelated business and brought the letter with me. I went into the DMV and to make a (very) long story short, the letter was a Delinquency Notice for the registration of his truck. I always pay our bills on time - a delinquency notice is not common practice in our home. The clerk told me it was the "fourth" notice they had sent and told me I owed $305 immediately. It was really upsetting and ruined our Christmas gift giving plans.

Now this isn't some sappy, bleeding heart story. There's a reason submitting this complaint: today we received a Notice of Delinquency for my car!! The State is charging us $108 in delinquency fees and it's only a month late (due 11/22). Since my first car at 18, I have always received a notice from the DMV at least a month BEFORE my registration was due. Apparently California is attempting to bridge the severe budget gaps by screwing over hard working Californians by "sending" registration renewal notices (that you never receive), then sending a delinquency notice with penalty fees (that you, ironically, receive just fine). I am so disgusted I could spit.

I made notes in my 2011 bill calendar two months ahead of our vehicle registration dates. I won't let this happen to us again. I find it very questionable that this would happen to us for both our vehicles (and within months of each other).
tickedoff guy October 7, 2009
idiots
I failed my first behind-the-wheel driving test. They told me since I'm a minor I will have to wait 2 weeks before I can try again. So the guy looked up available appoints starting from 2 weeks from that date. He says that day 2 weeks from that date was available and proceeded to make the appointment. 2 weeks later it turns out that incompetent alsefj booked the appointment 4 weeks from that date! I go to the DMV to complain and they just shuffle me from one person to anther. Each person told me the same useless things and said it in a way as if I'm some retarded kid who doesn't understand english...which is so ironic considering they're the ones who are so dumb they couldn't even get into college and get a better job than the dmv, they all tried blaming me for it saying that I must have missed heard (only thing is that both me and my dad heard him say the appointment was in 2weeks, and nothing was ever said about it being 4, which sounds nothing like 2, or a month away!), and I never heard any kind of apology at all not even any kind of sympathy just arrogant duchebag attitudes! They mess up and I'm the one who is blamed and punished for it wow
victimofcalifornia February 9, 2009
Money Stolen
I Had purchased a vehicle out of state in Utah. Upon arriving at the california DMV to get it registered for California use the lady helping me stated she could do nothing until it was smogged and complied with state regulations. I said great its an 01 diesel therefore does not require a smog certificate. About an hour later they said yes you are right. Then came all the fees. Was not able to get that resolved until about five more trips back to DMV. After it all was sorted out come to find out the dealer i purchased it from out of state overpaid for sales tax as well as registration. I ended up with an eight hundred dollar credit. That was supposed to be issued by mail. I wait and wait, no check. Call as well as make a couple more trips to DMV. Now its going to be issued. Nope no check. To make a long story short I head off to the DMV today to renew the registration figuring i have this credit and they can just apply that. Nope cant do that and no answer to why just i gotta pay them more money and fill out twenty forms to get my money back for the prior mix-up. They are real quick to take our money but never want to give any back. Can i apply outrageous penaltys like they do? No cant do that. The good old state of california stealing money from hard working people by playing stupid and wrapping us up in endless paperwork!

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