Cabelas Reviews
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tav123456
March 4, 2011
Gift cards
I have bought several hundred dollars of giftcards from the local grocery store (QFC) Actually around $800 so far. and have recipts to prove it. I spent them at Cabelas and never recieved any Club Rewards. I buy 1 or 2 cards evertime I go through the line at the store. Then once at christmas time, our neighbors carpool to Lacey Wa to buy stuff. So I called the customer service and they said that they don't give points when redeming the gift cards. She said that if you purchase a gift card from the store then you get points for buying the gift cards so they can't give points when you spend them too. That makes since, but what if I buy them at the grocery store like Safeway? I don't earn points when I buy the cards nor when I spend them a t Cabelas. This seems a little unethical since their website states "You eran 2% in Club Points on all merchandise purchased from Cabela's -- regardless of how you pay for your items." This is one way that they can make more money off of the people, simply because of the loop hole they choose to ignore. So in summary " don't buy gift cards for cabelas at any other store but Cabelas. This would be an inconvienence to their customers because Cabelas is 3 hours away.
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Rubyblue1
February 3, 2011
Misrepresentative
I have found that representatives from this company are dishonest when stating facts. I had a cabela's visa and have been making my monthly payments. I make my payments online and according to there corporate office they are able to see all payments wnen they are processed. I reviewed my payment history and the day after I made the payment and the payment shows processed they will call and ask when are you making your payment. I do admit that the last 2 payments were a few days late but the payments are being made monthly. The corporate office stated that they can see the payments when they are processed and they state they can not see the payments. I guess someone is being dishonest and I would have to believe that the corporate offices are telling me the truth. If anyone has a visa from cabela's -- cancel it. If you are thinking about applying for there visa card don't. I would not trust any one who is dishonest and can keep there stories straight. I have caught them in several lies and regret ever doing business with anyone who is this dishonest and can not admit that a mistake was made. If one part of there business is this dishonest then this must be a corporate culture. There are other retailers that I can spend my money at. I will never do business with a company that is not be truthful or honest.
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Oliver T
October 9, 2010
Fraud
Missleading the Consumer to get the Credit line they offer, , you make payments on time Every month, Not late, so you can accumulate points, when they review the account, the NEVER take into consideration your payment history only points by an outside credit agency.
Also the Points towards merchandise your suppose to get is Canceled when they cancel you.. obviousely they don't want to live up to what they Promiss the Ignorant consumer, they are out for themselve's to hell with the Consumer.
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Nipa
July 6, 2010
SCAM - Bad Customer Service
Don't do business with them. They offered a good deal online. Afther the purchase, they provided a tracking no., but never shipped the merchandise. When I called in, they tried to find different reasons to cancel my orders. Bad business. Stay away!!!
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valendino1
February 20, 2010
canceled credit account
I have been burned again and the last by Cabela's club visa. I was hit with the 0% interest thing my self. I also recieved a letter in the mail from them it read. Due to information obtained from your credit report we have decided to cancel your Cabela's credit card account. I haver contacted them and I got the old switch and drop phonr tag. I finally got to talk to someone long enough to ask a couple of questions. I got the same thing except this time he tells me that my Cabela's club points are no longer available to me. So I got my credit report and my score My credit had gone up the last three months. I have recieved items in the mail you are a good customer etc, etc, . Anyone can say anything they want about Cabelas and their worlds foremost bank They are no good rotten crooks and they will never get any of my business again, Bass Pro Shops are going to get the 7 or 8 thousand dollars a year I spend on outdoor equipment. Cabela's is the worst institution in the country. They are Liars and Cheats STAY AWAY FROM CABELA'S AND THEIR SINDICATE OF CROOKS I hope the bottom falls out of their Boat.
Reply with what you want THEY SUCK and I am out to tell the world just how bad they do..
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Kinne43
February 20, 2010
Decrease Credit Rate
I received a letter in the mail from Cabela's stating that they were decreasing my credit. When I called they said it was because I was three times late in the past year and there is nothing they can do about it. I am a busy person and paying the late fee was no big deal to me. Yes...I was late but I paid four times the minimum amount due. I am no dead beat and I "ALWAYS" pay way over the minimum amount due. So, by reducing my credit it appears my card is almost maxed out. They are not customer friendly and do not look at a customer's history thoroughly. Every year I buy approx. $400.00+ of merchandise from Cabela's on their card. I have been a customer of Cabela's for over TEN (10) years but apparently this accounts for nothing. I will pay off my balance and get another card. Sadly I like Cabela's but all of my future purchases will be with Bass Pro Shops, Gander Mountain or Filson. I think we as long standing clients should receive at the very least an apology. I will take owness for the late payments but really come on...
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azca
November 10, 2009
Unethical behaviour
I had been a long standing customer of theirs for years and have a small balance on our credit card. Recently due to the economy, I had to take a pay cut, our buisness has dropped to litterally zero and my wife has not been able to find work, we had been late on a couple of OTHER credit cards, but not Cabelas. In fact until this year we NEVER had been late on any bill, EVER. So what does Cabela's do? Raise our rates to 21% from 9.9%. Talk about getting kicked in the teeth when you are already down! So I decided to take care of the companies that were working with us to help us out of this situation. What does Cabela's do? They now start to call our neighbors and have them contact us to contact Cabelas because they are concerned!
Are you serious. Please, do not support this company in anyway, they do not deserve buisness if they are going to treat people like this!
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ralph888
September 6, 2009
Products and service
Several things have been noticed lately.
1) Removal of their long time no questions asked returned policy with an extended warranty policy. If you buy this policy and use the service it is good for only one year and may negate the manufacturers lifetime warranty because the items do not go to the manufacturer for service.
2) Quality. Chinese made products especially the Cabelas rifle scopes are of appallingly low quality. Horrible optical distortion-junk. The Cabelas Trekker bow case is thin plastic over cardboard with aliminum edging for over $100! The Doublr Bull Blinds which made their reputation by being hand made in Colorado are mass produced in China. Again junk. Clothing that is not cut right etc.
3) Selection. Items are selected for stocking inb stores based on what their corporate staff likes and by which vendor paid them or schmoozed them the most. No big surprise. Primos brand is widely featured. You'd think he was a family member. The Primos bloodlight has been noted for a couple of years as a piece of junk. Cabelas has thousands they can't move. Items that could sell- especially muzzleloading and tradtional archery- especially the lower cost stuff are left for catalog sales. They apparently like to try to sell the high end crap in the stores to get the daily sales dollar figures up. $100+ bow quivers, $1500 shotguns, $60, 000 boats etc. Reloading supplies and ammunition selection are awful compared to other companies. They must have a deal with Hornady brand because you can get mainly Hornady bullets, Speer you cannot get at all and the other companies are underepresented. Price on the Hornady stuff is actually higher than the non Nebraska produced supplies. (?)
4) Service. Staff is forced to push the Cabelas Club Card (VISA) because the company makes a large part of their revenue off credit card interest! Some stores- Hoffmann Estates in paerticular was using threats of termination if the staff did not get a certain amount of card referrals. The so called expert outfitters are quite often only experts in that they have been trained in how the products work and trained by the company reps. Many do not have actual field experience with the products. They are also told not to show preference for one brand over the other and to not give a real opinion. You can tell when the ones that know what they are doing are tap dancing around an issue to try to sell you a decent item at a decent price and steer you away from something they know is junk. By the same token they are trained to try to sell you the most expensive items possible and to not ask what you can afford. Again you can tell the better staffers by the way they try to figure out what will work best for you without wasting the entire day.
5) Staffing- from inside sources there is general mayhem. Corporate does not communicate with retail stores. Morale is in the tank. While staff used to be paid quite a bit over minumum wage to start that is no longer the case, hours are usually not 40 per week although that is what is claimed. It usually runs 35 to 37 for full time staff. Stores are understaffed and over worked. Store area managers and other salaried staff are worked well over 40 hours per week with little or no compensation. The excuse given is they are FLSA exempt. There is also a rumor that corporate staff over 60 with 10 years in the company were forced to take a buy out and leave. Age discrimination. There are also examples where they WILL NOT hire anyone they think is over qualified because they fear they will get turned in for various violations.
Cabelas is definitely not the World's Greatest Outfitter anymore even though they apparently paid Outdoor Life and Field and Stream to say so a couple of years ago. It's amazing what you can get outdoor writers to say if you pay them enough or give them enough freebies.
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Lisa43
April 1, 2009
PAid off
I paid opff my cabelas card so I don't complain anymore. I am working with Dave Ramsey and watchign him everynite. I learned that credit cards are keeping the banks open. I am going Green and spending Only Green cash for the rest of my Life.. Good Luck with all people whom deal with credit cards.
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Denitia Booth
December 15, 2008
rejected my order three times
I have got to order one time threw BILL me Later and ever since I have be turn down threw the other stores ! What kind of scam are you running ? You all make it sound so good and somebody and then you continue to turn me down. This is fraud and I will go higher up to see that this dont happen to me ever again ! You all need to make things right to the customers that you false advertisement to ! How can companies like you live with themselves knowing what you are doing to your CUSTOMERS ?
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