It's just not same there any more. When that store first opened, they had very intelligent staff. They knew their product. Specialists if you will...since then, all of those faces have been replaced by young, inexperienced kids who are there because "it's a job." Where did all the good employees go? I went in to purchase a new pair of boots (my old ones from 2008 had given out) and the kid in the footwear dept. didn't know anything about the footwear. Nothing. Why couldn't he explain to me the difference between Gortex and dryplus? I read the other comment about the guy named "John" who is a good duck caller. I have heard that in the store now that I think about it. They moved him?? I'm telling you, the good employees are all gone and it makes me wonder why.