I want to complain about Cable & Wireless Seychelles, a British owned company, based in Seychelles.
We all know that years ago, the British will capture what country they can, build a colony and Rip the
country of it's resources. Now a different scenario is taking place. Cable & Wireless is nothing but a
firm that makes lots of fraud to Rip off consumers. The Seychelles Authority should look closely to the
Fraud that cable & wireless is committing. Lately I got an internet bill of more than SR 35, 000 (USD
2, 755) for an internet that I was paying only USD 47 per month. On receiving the bill I contacted C&W and
they informed me that I had over used the internet. I never over used, and to use from USD 47 to almost
6000% more is ridiculous as I used the net mostly to browse . I had informed to them that even if the bill
has come to such an extent why they prolonged it without informing the customer. If a customer extends
their limit, the only right thing to do is to cut the internet and allow the customer to re-upgrade for
more allowance rather than let the consumer see the huge bill on the day the bill is received. I felt
cable & Wireless is cheating me in broad day light, and a company like this should be kicked out of our
country. Cable & Wireless has received a lot of competition on telecom and I feel by making fraud into
their system is something they are doing to rip of consumers to gain what they have lost. Maybe bigger
companies, their account section will only raise a cheque without seeing closely their bill, but to what I
understand there are several people that has been over charged by cable & wireless and this Fraud company
is not accepting. When you approach them, they will pretend I'm the first customer to complain. So, I
encourage the Seychelles people to stand up and post the maximum complaint they can online to make their
voice heard, and if cable & Wireless will take you to court for non payment of their fraud bill I suggest
you stand up for your rights as I know there are several more witnesses in the same situation to rise up.
SHAME ON cable & wireless!!!