My name is Liduvina Willhite, today is March 18, 2011. Today I received a call from someone that works for direct tv. The preson I spoke to was Sheron. She said that I owe you a bill of 104.00. My complaint is to dispute this matter. She said that I owe for a fight of Maywheather which I never ordered. I know that nobody can order anything using a remote because I have a code number and even to order a movie I personally have to call on the phone to be able to order. There was also some orders on adult movies that I didn't make. Me and my husband will not do that. This was billed to account@5208838819. I was also kind enough to get you back as my cable provider because I moved and Qwest asked to bundle with you so I did but If this can't be resolved than I will just use someone else. My new account at direct tv is under 5206243546. I have also been a good customer under the 5208838819 since 2009 not 2011. I am still the same person but I have a different place of residence.

I place an order with suddenlink communication they promised the next service I have not received the nor have a tech come out and filled my order. I have been lied too and continued promsed service . I felt from the time the tech walked in my house and saw I african American thing changed and once I filed a complaint with the supervisor things turned upside down and I have not received the service the company promised.

i purchased direct tv earlier this year for 29.99, for 12 months of basic cable and after the 12 months it would be 45.00 a month as i was told for basic cable, but then as the months went on the bill got higher and higher and i am calling and complaining about the bill and they tried to run game on me telling me i missed a payment, and all kinds of things, so i found out they were double billing me on a monthly basis.

08/2009 i paid 75.00, but then io noticed that i was also being billed for a service that never happened. i originally called beacuse the box in the bed room wouldn't come on, so the girl on the phone said we can send someone out to check it, i said let us see if it comes back on beacuse i knew with that came some more b.s. after about 10 minutes the box came back on, i then called the office and told them it was fixed, next thing i know a 55.00 charge was added to my bill withoput my authorization, and without any service order that told anyone to come to my home, no one came to fix anything but yet i was being billed for it.

all though i paid 75.00 for basic cable, and that is with no (HBO, CINEMAX OR SHOWTIME) JUST REGULAR CABLE CHANNELS I WAS SENT A BILL TELLING ME THAT I AM GONNA BE CUT OFF, and also they were suppose to remove that feloneous charge from my bill, and here we are on 09/08/2009 although i mailed a money order of 75.00 way too much for basic cable and what was promised, my CABLE WAS CUT OFF EVEN THOUGH I ALWAYS PAID EVERY MONTH ONTIME, and never missed a payment i was shut off and after calling and talking to an employee in the l.a. office who was a black FEMALE, SHE WAS RUDE, THE BLACK FEMALE SUPERVISER WAS RUDE, AND JAMES ANOTHER SUPERVISER IN THE 800 NUMBER WAS VERY IGNORANT AND TO ME THESE PEOPLE ACTED AS IF THEY HAVE DONE NOTHING WRONG BY CHARGING ME EVERY MONT AN EXTRA MONTH IN ADVANCE, CUTTING MY SERVICE OFF WHEN THEY KNOW DAMN WELL I REALLY AM NOT LATE, IM JUST BEING CHEATED. Nothing was done they showed me that their company DIRECT TV DOES NOT GIVE A DAMN ABOUT CUSTOMERS, THATS IT, THATS ALL.

They have poor customer service and never will to help out people who need an extention regardless how many days you need .Ive never had are seen a company with such poor customer service in my life so my advice to everyone stay away from this sorry ass company and never speak to the manager named Courtney. thank you for your time