I've had cablevision... From the very beginning... I've had trouble with them...
1) When I sign up... the Rep told me a certain price, then when I got my bill it was a higher price... this went on for over a year and still going on... I've tried to resolve it with them..even contacting BBB... no results... Recently, I order Optium Triple play... and I did not know it was part of CableVision... AGAIN...I having a big billing problem with them...and it's only been 4 weeks...
The next day after getting it install... I call to find out why they are charging me $131... when I call they toold me my NEW Bill was now! $168 dollars. I'm going to cancel my order and take them to Small Claims court... maybe, JUST maybe the Judge can decide what's Right... They quoted Triple Paly would be $99 with tax $103... I was prorated because I had it installed on the 9th of Jan..their billing cycle starts on the 15th ..
After the Tech left he handed me a bill for $131 and when I call to see why it was so much... on the Phone auto service they said the bill was $168 dollars... Now they are saying my bill is $229..and I just got service Jan 9, 2008.
BEWARE OF CABLE VISION! aka Optimum on line.