Hi. I would like to see if anyone else have had been harassed by the head of security at Cache Creek. His name is Mathew K. He's been bulling many others and last night (5/25/2011) He tried to intimidate me as I was getting on the bus to go home at 4 am.

The incident last nighttook place right in front of the bus and it is related to another one three months ago chose to overstay and not take the scheduled bus at 5 pm. So I went inside Cache Club to ask if there are any other buses running that I catch to go back to the Bay Area. All of a sudden, he (Mathew) pointed at me and hollered. Then he was like, I am going to ban you, blah blah blah. I tried to explain to him but he continuously interrupted me and was very rude. After checking ID and all those, I thought he was satisfied showing off power. Yeah, then he tried call the taxi for me to get back to San Jose (so that I can get banned for life) but that's not what I was asking. I was merely asking for the bus schedule! I didn't argue but he just didn't listen. I kept telling him that everything is fine and that I had made prior arrangement by paying extra for the 4 am bus. I just want to know about other buses' schedule. Finally, I thought all things squared away, after I gave him the number of the bus operator to confirm that I have a ride back to SJ at 4 am. But that wasn't the end b/c a lot more has happened since. Every single he sees me, he had a look of disdain.

So last night as I was getting on the bus, I turned around and saw him inside Cache Creek. Just b/c I did that, he went after me. He thought I gave him a dirty look or something but I was just looking around for the host of the bus I was getting on. He told another security who knew me well to go after me and check my ID. That security was polite and I could tell he was uncomfortable when I asked me for my ID. Then Mathew came out and that's when we went at it for 15 minutes. My question for him was, why are you ID'ing me again? His answer was, I just want to check and make sure you were the one that missed the bus 3 months ago and that you are ok. What a dickhead b/c he has seen me there two, three times a week all these times. He was like, get on the bus now or I'll arrest you. What gives?

I am a regular player at Cache Creek since 1999, having contributed 6 figure to CC since. I am very well known with many table dealers, floor sups, custodians, cage cashiers, etc...b/c I am a big tipper. I have done nothing but lost my money and helped make CC the casino it is today. I have no criminal record, nothing and this asinine night shift security head has been harassing me. He's got it personal now.

If anyone has similar problem with him, contact me. I am planning on seeing Randy Takemoto, the general manger there in early June. Something needs to be changed b/c I have seen him done this to many others and they are all intimidated. I guess most people lost their money and just don't want anymore trouble but this guy needs to be known of his abusive power, rude attitude, short temper. Security's job is not to be rude and abusive, but to keep the place safe for the public - first and foremost. Yes, they can put away unruly people and those people who are trouble makers. I have done nothing but good for Cache Creek and he's been after me. He's the bald-head security head in suit walking with a walkie talkie sometimes. Just an absolute turd and people like that do not belong to a place to Cache Creek. He is there b/c tens of thousands of us who lost money and made Cache Creek grow. All my twelve years going to Cache Creek, Reno, Vegas, AC, Biloxi, all over, I have never ever had a problem with any security issue. This dickhead has been by far the worst bully.