Terrible dealership!!! Act like they want to help you and they give a damn...I purchased a 2004 Kia Sedona 2/16/2011 and 3 weeks later my engine light is on because catalytic converter is out, barrings bad, struts bad, car shifts incorrectly, car struggles to start, tires are bad, radio turns it's self up, the third row doesn't slide forward, when you put the car in drive it takes a minute to catch...it's actually pretty depressing now because I'm stuck in a contract for 3 years of payments :( and I've called and complained, been brushes off, told they will only cover engine parts in the 15 day/500 mile of a joke warranty which ran out 3 days after I purchased...the engine light came on the day after purchase. I WOULD NEVER RECOMMEND CACTUS JACKS IN MESA ON COUNTRY CLUB TO MY WORSE ENEMY!!! I even talked to Chicago finance ( their finance company) and a jackass named Daniel told me, "you should have figured that out when u test drove it!" Now ain't that nothing, I've tried to get the main office and they keep giving me the run around and not giving me the number, so I tried being nice CACTUS JACKS! I'm filing a lemon lawsuit, reporting you to the BBB, complaining here, reporting to 3 on your side and any where else I can find...all I wanted these jerks to do is take this mon reliable car back and give me my $1000 deposit back...Now it's too late to apologize and I'm going for whatever I can get, because I have 3 small kids that ride in this death trap everyday and they can't give me the courtesy to say, "IM WRONG & WE'LL TAKE IT BACK! they take advantage of ppl with bad credit because we don't have many choices for finance and they know that...and on top of it all they have the nerve to be mad that I dont want to pay the other $300 for the deposit, when in the first place I said all I got to give is $1000...They set me up from the beginning...remember you reap what you sew, so JUST SAY NO TO SCANDALOUS CACTUS JACKS!!

I got into a 2000 ford focus in 7/07 and since then I have had several harassing phone calls and then threats from different 'so-called account reps' call me and deliberately accuse me of not making payments. And mind you I haven't always been in this car, like i said I got into it in 7/07 the 1st car I was driving was a 97 nissan altima and the engine blew on that 1, but since then I have seen that car and it back and up and running an out on the streets again by another unsuspecting consumer. But, sad to say thats none of my business and I'm not entitled to care about their issues, so anyhow, i have had her a yr now and i have made several repairs on her and paid for them and they still cry that i haven't made any payments and as stupid as they are I have even told them and recently had to take my aunt w/me down to that HELL called a car lot! And was told yet again by another account rep that if I brought down $80 that would bring my acct current and thats exactly what i did and then a few weeks had passed after that I still continued to keep payments coming along too, but now yet again these losers are accusing me of not making ay of my payments and I have and have even had different people go and get the payments for me and turn it in to them for me..but now a different person is handling my acct and he swears that i haven't made a payment and he's saying that I now owe $538 and I know for a fact that I don't because since the 80$ deal I've made more payments since then and to top it all off their customer service is extremely poor and I get sick and tired of speaking to people that basically chew their faces at me over the phones and in person..but if I take people in w/me then their whole demeanor changes and they quickly learn how to talk to you! So, if anyone you know needs a car desperately and they're 1st timers please please don't have them go to Cactus Losers(cactus jacks) or they will end up getting burned and they'll lose in the long run of it unless you got an attorney on speed dial, like I am about to do!