I bought about 6 chocolates from a near by store. I got Diary milk, 5 star and Munch. When I reached home and checked all the chocolates were powdery in nature and bitter to eat. I complaint to cadbury, but they said they can only replace the chocolate. I demanded for a lab test to be done as it could affect other consumers as well, but Cadbury did not take any action. They wanted to just replace the chocolates. This happened in Sep 09 but till date no action has been taken. I have called the Mumbai office which is a STD for me and spend a lot of money on telephone bills, but nobody is ready to speak to me. I try calling the toll free number but no one helps.
I have the chocolates with me and have tried number of way to put in a complaint but nobody has bothered.

I recently purchased a Cad bury Chocolate from a local shop in Delhi, after opening the outer packaging of the chocolate i found that it was not fit for consumption.

The inner packaging of the chocolate is still intact. The chocolate has 2 cubes missing, further more there are stains on the paper which is used to do the inner packaging.

I think this is very bad on the part of Cad bury to allow such food products enter market, which are not fit for consumption and are a hazard to public health. I have sent the feed back to them through their website.