Caltex
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1 stars | | (3) |
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Category: Automotive
Contact Information United States
caltex.com
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Caltex Reviews
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Niostare
January 19, 2011
Caltex you have lost a very loyal customer forever
I am so sick and tired of getting bad service at Caltex Birchleigh. I spend almost R5000 a month on petrol and everyone that knows me knows that I only put caltex petrol in my car. But I am sorry to say that the petrol in my car was the last caltex that I will ever use again. Every time I visit Birchleigh Branch I get Bad service I never received good service at the Birchleigh Branch ever...
Today was just the final act on Caltex side. Last time I visited Birchleigh they had no fuel. Today I went to fill up, the guy was to pathetic to walk to me so I drove my car to him. There was also 5 guys standing around doing absolutely nothing only watching me washing my own windows. I then asked to see the manager and you guest it the manager could not come to me, I had to walk through spares and tires to him and to get no apology.
Caltex don't even bother to phone me as nothing you can do or say will change my mind.
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Rioper
October 1, 2010
Card machine never working
On Tuesday afternoon I went to fill my car's tank at the Caltex garage. After being requested to move to another pump because the one I stopped at was out of fuel the attendant (which turned out to be the manager) filled my car's tank as I requested. I handed my garage card to the attendant and she left to process the payment. After waiting for quite some time she returned claiming that there are no funds in my card. This is utter rubbish as there was money in my card!!! I told her that there was an error on the machine and that she should try again as I know that there is money in the card. With a terrible attitude she slowly walked back to try again. When I approached her again she insisted that I provide another means of payment as my card is being rejected. This is not the first time that I had to pay for my petrol in another way at this petrol station due to their useless card machine. Why have this facility if it is never in proper working order?!? Also, this woman that assisted me (Jackie was the name on her tag) was rude and not at all helpfull. I will never return to this station again and I will ensure that no-one I know ever goes there again!
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AShtone
September 6, 2010
I'm really disappointed and feel like i have been ripped off
Went to Caltex petrol station in Durbanville(Durban road opposite KFC) on Wednesday morning to fill my empty petrol tank up. Usually R250 fills my tank, but petrol had gone up so i asked for R300 to be put it. I went inside withdrew cash and the petrol attendant told me that he is done, R300 please. I gave him the money and drove off. I then noticed my petrol gauge only went to 34 of the way and though how is it possible that the price of petrol has increased so much???
It is when my petrol tank showed empty yesterday and I went to another Caltex petrol station in Cape Town CBD (Kloof ***) I put in another R300. Why then did the petrol gauge go over and above the FULL line??
please explain to me, was I ripped off at your Durbanville branch?
I believe that it is not the responsibility of the customer to check that the pump is showing the correct amount, but that is it CALTEX and CHEVRONS responsibility to train and teach their employees to hold up the integrity of their employers name.
I'm really disappointed and feel like i have been ripped off! I now see how easily it is for petrol attendants to *** customers money when paying with cash!
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