Caltron

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India

Caltron Reviews

Vivek kumar suhasaria January 22, 2011

Incorrect telephone billing

Dear sir,
I would like to draw your attention that my airtel telephone bill for the month of Oct.- Nov. dated 17.10.2010 to 16.11.2010 for telephone number 01141318389 is Rs. 720/- which is already paid.
we already made a request for transferring the connection to my address in the month of November. on that time we get a confirmation that need to pay all old balance which we paid amount Rs. 720/- on dated 22.11.10 and we get a connection at our new address.
but unfortunately we are getting many calls from your call centre regarding payment which is not due from our side
we are request to you please update your system.

Yours sincerely,
[Rahul]

Vivek kumar suhasaria January 22, 2011

Incorrect telephone billing

Dear Sir,
I would like to draw your attention that my airtel telephone bill for the month of December dated 02.12.2010 to 01.1.2011 for telephone number 01141619214 is Rs. 7748.57/- which is highly over charged as against my average monthly bill of Rs 1466/- .
I have gone through the detailed call information sent along the bill and have found out that many unauthorized and false charges have been made on my account for DSL which I have not made.
I have contacted your company representatives on ( 22.1.2011), but they have not been of much help.
So I would request you to investigate the matter, and remove the unauthorized charges and send me a rectified bill as soon as possible.
I have been a loyal customer of your company, and I trust you do not want to jeopardize my loyalty to your company through this situation.
Yours sincerely,
Rahul