On October of 2010, We visited Camera Express, Inc. in Irio 7544west Bronson Hwy 192, with the intention of buying the Canon digital camera SD4000, which we previously inquired about by phone and were informed that they had one in store, we were attended by Tony, who convinced us he had a much better camera the Canon power Shot sx210is for $ 900, which we rejected because it was not in our budget, but we were convinced that with the voucher we presented and different discounts the kit will came to a total of $ 550 that we paid in cash. He also informed us that if we wanted some electronics for Bogota he would be willing to send them, a prospect that we liked because one of us is a professor of Drama and Film and such equipment is needed; lights, video cameras, digital sound recorders, etc. We left satisfied with the purchase even though we had exceeded our budget and did not have the camera we had first intended.

By chance in a chain store the same kit we found cost between $ 320.00 and $ 350.00 in other stores that we visited, of course we went back to Tony to claim our money back but this was impossible as the receipt clearly stated "no refund".

So we really feel robbed and that we had our good faith abused and of course the incident largely ruined our vacation.