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DO NOT SHOP AT CAMERA GIANTS
April 3, 2009
GPS System
Camera Giants is a rip-off. I have tried placing an order twice for the GPS System Garmin 165WT. First time, they had it in stock and when I called in the sales representation was extremely pushy and rude and tried to sell me additional chargers by misrepresenting facts that the GPS system did not come with any charger. Also, they try to get more money for warranties and new maps. The second time I ordered, again I had to call in and the representative tried selling me a memory card and was very pushy. Upon my inquiring whether it is in stock, he said no and that it would take more than two weeks to arrive. Please be careful of their sales representatives. It is simply not worth the time to order withCamera Giants. And deal with the rude behaviour of the sales people who insist on selling more stuff when you call in to confirm your order.
Dissapointed.
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California Amy
April 2, 2009
Bogus Business
Camera Giants had the lowest price on a GPS. I did note that the accessories were way overpriced (like $39.99 for an adhesive cover for the GPS which was sent to me free by a company whom I bought a leather case from). The website was well designed and looked legitimate. I unwittingly ordered the GPS and the next day I received the following e-mail from the company:
In order to further verify your order, we will need to speak with you on the phone. Please call our Verification department at 888-900-7468 Ext. 204 James so we may verify and complete processing your order.
Luckily, when I called I got a voicemail. So then I did my research and found out about this scam. Don't fall victim to this website which boasts itself as rated 5 stars in customer service. They use unethical practices and fraudulent tactics. If I lived in New York, I would walk on down to the local district attorney's office to file a formal complaint so these crooks would be put out of business and behind bars where they belong!!!
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Gordon
March 24, 2009
Overcharged
I ordered a GPS system form cameragiants on feb 25th. i receiver a confirmation email saying that the order have been received but i need to call in to confirm. When i called in the sales associate feb 27th he tried to sell me overprices accessories (1) an in home AC charger with shielded cable for $99.00, i tuned it down (2) then he tried to sell it to me for $79.00 again i refused (3) He then tried to sell me a SD card for $100.00, I informed i do not want to purchase any accessories i just want the gps unit.
He informed me that the unit will be shipped out and i will receive it in 2 to 4 weeks. I live in New York city and drive 30 minutes to brooklyn everday so i don't understand why it takes that ling for a package to get mailed to me. I received email on march 2nd stating tha the item is not in stock and will not be available for 4 to 6 weeks. their website still have the item listed as available. I even went the extra step and have someone call their company and attempted to purchase the exact same item over the phone with the accessories they offer and they were told that the item is available and will be shipped out that day.
I am going to wait the 6 weeks cause i don't need the item until this summer and see what happens next.
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Den
March 11, 2009
Unauthorized charges
I found what I thought was a great deal on a Nikon D90 DSLR at Cameragiants.com on 3/10/2009. The website had many packages for the camera, and I chose one that had: the camera body, 2 lenses (one with vibration reduction), a tripod, a monopod, camera case, 1gb SD card and case, screen cover, usb card reader, and cleaning kit. This package was $624.99.
With $29.99 2-3 day shipping, and $49.00 tax for a total of $703.00.
Several hours later, I was contacted by 'Randy' by phone. He said I had to call and verify my order. I thought this was a security level, and I immediately called back. Once I had 'Randy' on the phone, he proceeded to try to upgrade me with 'real metal based, glass lenses' for $189.00. I knew there was a catch, so I agreed to the upgrade. He then tried to upgrade the battery, A/C wall charger, and SD card for another $280.00. He said I could get the complete package for $1400.00. I refused. We went around and around for another 5 minutes and finally, he tells me 'you won't steal this camera today, sir. Good day.'
Seconds later, I got an email saying my order was canceled. It was like the website prices didn't even exist, and the amount I agreed to pay was just a suggestion. These guys are complete rip-offs, and if you're not savvy about what you want and the prices, you will be victimized.
The prices 'Randy' quoted were on par with retail prices, but not the website prices, and the whole thing was incredibly deceptive. I highly suggest avoiding Camera Giants.
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