I'd strongly suggest that the 57 others who have registered a complaint here also file a formal online complaint with the NYC BBB. Easy to do: takes all of ten minutes. This can be done at:

http://newyork.bbb.org/WWWRoot/SitePage.aspx?site=24&id=7ebe68e4-3db7-4d13-a004-72634b4feab1

Same old story. They advertised the camcorder for a great price. I placed the order online. A day later an email - please call to confirm. When I called, the guy tried to sell me a bunch of accessories. When I refused to buy them, he mentioned that the camera is a "Japanese" model, with all menus in Japanese, and hoped that was ok with me. I said it wasn't ok, and he informed me that he would be happy to sell me the "American" model, for $50 extra.

I insisted that there was no mention of any of this on the website, and he denied. I then said I am not interested in the camera, and he was glad to cancel the order and get rid of me. I have a feeling they only want customers that spend a lot of money on their accessories. If you don't buy those, they play the "Japanese" model trick to get rid of you.

Avoid doing any business with these crooks!

CameraAddict.com needs to be shut down immediately.

I ordered a big screen TV from them, for what I thought was a great price. The next day, I received an email to call to confirm the order. I called the company, and after a long time on hold, a very rude man came on the line. I could barely understand him, as he was eating and talking to other people. He tried to sell me a $199 remote control for my TV, a $199 HDMI cable, and a $499 warranty. After I kept saying no, I got the feeling this was a scam. He said I had to have their "special 1.8 HDMI cable" for $199, and that I must not be familiar with this TV. It also didn't come with a remote, and I needed their "special" remote, also for $199. After I repeatedly said no to all these things, that I just want the TV, he mocked me, then quoted the final charge to my credit card, which was $200 more than I agreed to. I already knew I was going to cancel from this total scam operation, but I asked him anyway what the extra $200 was for. First he tried to imply that was the charge I had agreed to. Then he said it was for "handling".

I just told him to cancel my order. This is where it got interesting. He mocked me. Then he said to wait a minute. He blew a horn in the phone three times. Then he rudely asked me if I knew what that sound was. I hung up.

About ten minutes later, I received an email saying my order had been cancelled. Thankfully, it doesn't look like my credit card was charged.

I feel bad for the people who don't know any better about their outright lies about the "extras", or who can't stick up for themselves to this kind of telephone bullying.

They need to be shut down.

I tried to buy a Pentax K20D. When I called to "confirm" my order, the salesman tried to sell me several accessories. When I refused the accessories, they tried to change my mind using many aggressive tricks. Several tactics included: putting me on hold so that I could think about "whether or not [I] had done enough research about the camera;" telling me if i didn't get the 3 year US Warranty I was going to be sent a version of the camera with Japanese firmware, and I wouldn't be able to use it; telling me that items Pentax Imaging claims are packaged with the camera body, are not in the box... though, they "will be once you buy them;" claiming that their many stipulations (like the non working, Japanese versions of their products) are clearly stated on the website, but refusing to point me to the exact page that states "Japanese cameras will be sold to anyone who doesn't buy a US Warranty, " or to the part of the website that lists the exact items that are in (or are not in) the factory sealed Pentax box.

I called Pentax about this, and they claim that no K20D camera body would be packaged without the minimum accessories - battery, charger, SD card.

Once I canceled the order the sales guy refused to give me a cancellation number, something the cameraaddict.com website claimed I needed. I called back several times before I received the number, and I was reminded how lucky I was to remember to get the number or else I would have been "charged a restocking fee" when I shipped it back. According to the web site, that would have been around $50 not including the shipping.

Cameraaddict.com should be shut down. They are fraudulent, and abusive.

Bait and switch. Ordered a canon s3 powershot camera. It was about $20-$30 cheaper than the going price. Got an email telling me to call and confirm the order. This put me on guard because very few online stores I deal with need further correspondence. I called in and the salesman starts trying to sell me accessories. I told him three times I didn't want anything but what I ordered. He got rude with me and I canceled the order. I called their customer service dept and complained as well. The order was canceled quickly however.