CameraAddict.com
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Category: Electronics
Contact Information
United States
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CameraAddict.com Reviews
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December 19, 2007
fraud
After I placed an order for Canon Powershot G9(Digital Camera) they sent e-mail asking for verification. I called that number and no body answers it. Another time. After waiting for 10 minutes they hang up on me. When I called 1-800 number they told me that I have to pay for the Battery pack for $120 extra and said that battery does not come with the Camera. which is contrary to the new camera package, the new camera package that comes with manufacturer does contain battery. They also said that Germany version will cost extra and wanted to charge $560 which I ordered internet for $330. They are fraud!
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December 14, 2007
Fraudulent practices
I ordered a camera from this company online. They e-mailed me 2 days later asking me to "verify" the order, despite being told to ship the item being ordered to same address as the credit card. I called them and they attempted to sell me a number of "accessory packages" to boost the price substantially. I advised that I wasn't interested in anything but the camera. Next they put me on hold for 20 minutes. I called back with the order # and again, on hold for > 20 minutes. I tried e-mailing (15 times), and a dozen more phone calls - even requesting the sales manager or supervisor. Again - put on hold. I find this company entirely unethical and phony - would never do business with them again !
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December 11, 2007
False advertising, not responsive
I placed an order for a digital camera with cameraddict.com on November 9th. They advertised "Availability: ship on order."
On November 11th, received an email asking me to call them so they "could proceed and process my order." I called and listened to a sales pitch trying to sell various assorted gadgets and peripherals for this camera. I repeated said, "No thank you, I only want what I ordered." with each offer of an add-on. Very annoying, but OK. I thought the price was good.
The next day, November 12th, I received an email informing me that my camera was on back order.
On November 22nd, I emailed customer service to inquire about my order status. No response.
On November 27th, I emailed customer service to inquire about my order status and told them this was my 2nd request.
On December 3rd, I called customer service and after a very lengthy wait, was told the camera would be shipped in 10-15 days.
While on hold, I email a 3rd request to customer service. They replied two days later, on December 5th, that the camera was on back order and it would be 4-6 weeks.
Each time I checked their website, the price continued to rise.
Today, I researched the camera, found it less expensive at Dell.com w/free shipping, cancelled the order with Cameraaddict.com and should receive the camera in 2-3 days!
Beware of www.cameraddict.com!!
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December 10, 2007
Bait and Switch Tatics
First you order a camera that cameraaddict.com prices lower than others, then you get an email saying you have to "confirm" the order. When you call the number they either do not answer, you get v-mail or you finally do get a real person. They tell you that the camera you ordered is an "import" from China and to get the "American" versions costs more. If you do not agree they are rude, forcing you to cancel your order. DO NOT DO BUSINESS WITH THIS COMPANY.
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December 1, 2007
Fraudlent business practices
Company forces you to contact sales person after placing on line order. If you do not order additional high-priced accessories, the company refuses to honor the order for the basic camera. Clearly fraudulent business practices. Company should be shut down.
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November 21, 2007
Fraud & cheating!
Avoid cameraaddict.com. First they bait you in with lower product prices. Then once they have you're order and cc info, you're asked to call them to confirm. At that time, they pump you to buy more products. Once you tell them you don't need their 'extras', they contrive a reason, eg this model is the foreign version, to get you to cancel. To sell the american version the price is not surprisingly higher. Also, they don't reveal their agents name when asked. I'll pay extra for the piece of mind someplace else.
My next stop is www.ftc.gov to file a complaint.
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April 17, 2007
No way to contact this company!
I placed and order with Cameraaddict.com on a Friday – I received an email telling me to call in to confirm my order, the phone just rang and rang. That following Monday I called again and now I received a phone message indicating that the company was on holiday until that Wed.
I emailed my cancellation of the order and I tried again the phone numbers and ext. to customer service. I left two messages indicating I didn’t want the camera anymore as I haven’t gotten any communication from them at all. I called today which is five days later and someone picks up the customer service line then hangs up.
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