Mr. Degerness tried to gain access to my home prior to me reciving proper paperwork from the owning bank of my home. He then tried to supply his personal paperwork to me in lieu of certified letter. I declined his attempt wanting to wait for legal documentation properly delivered. During a phone conversation Mr. Degerness procceded to yell at me stating that he did not want me preaching to him about my rights as a tenant and about the cash for keys program. He also stated he was doing this for no charge and would recive no compensation for dealing with my home. He has text me as early as 0630 in the morning with instructions as to what I should do for that day, he wanted me to go to the post office and pick up a letter. I asked him not to contact me so early in the morning. He text me back saying "most peoples phones are off at that time of morning". I promptly told him that my phone is never off, and that I have children with special needs and that my phone is allways on. He also told me that I did not need an attourney that his advice would suffice that he was not the enemy here. His tone and choice of words to me raises many red flags. He seems to be very unscrupulous and possibly violent. His ethical code seems very shaky. I am not going to be a victim because he thinks he can get away with bulling, belittling, intimidating or speaking to me in a condescending manner.