The Auto parts and services Supervisor "Craig" is confrontational towards customers. I witnessed him raising his voice a a customer and refusing to help and told him to leave the store.
He employes young people and does not appear to provide them adequate training to work on their own, yet he allows them to work alone resulting in aggravating customers. Customers get frustrated due to the lack of knowledge from these young inexperienced employees, than are subjected to bear the brunt of "Craig's" rude and loud behavior. Trainees are not identified as such, so customers have know way of knowing they are in training nor it would be expected as they work unsupervised. "Craig" only comes out to back at the customers.
As far as I am concerned, I will purchase my auto parts anywhere but there.