I ordered a Canon EOS Rebel XSi from Sonic camera and got a comfirmation email, but second email followed minutes after the first, requiring me to "call for confirmation". I called and met a high-pressured sellsman trying to sell me hundreds of dallars in upgrade. When failed, he informed me that they do not take American Express ( which appeared on their website as one of the methods of payment). I then paid with Visa but the product never got sent. I later called to find out that it was back-order (which they did not bother to inform me), and will be coming from a different country which Canon will not warranty if purchase for use in the US.
Their first email:
Please print and save a copy for reference
Thank you for your order.
PLEASE NOTE: Since in most instances we begin processing your order shortly after you submit it on our website, If any changes are necessary you MUST contact us via PHONE ONLY, at 1-888-450-4111
Date Shipping Method Status Order Number
Thursday 26 March, 2009 Shipping Method (8 to 10 Day Ground) Left MSG
Ship To Bill To Payment
Texas
Credit Card
American Express
XXXXXXXXXX-
Qty Name Price Total
1 <b>EOS Rebel XSi Black Summer Package w/New! 28-200mm and More! $499.00 $499.00
1 Canon EOS Digital Rebel XSi body (a.k.a. 450D) 12.2 Megapixel, SLR, Digital Camera Body (Black)<br> With 1-Year USA Warranty $0.00 $0.00
1 New! 28-200mm f/3.5-6.3 Auto Focus Lens $0.00 $0.00
1 1GB SD Memory Card $0.00 $0.00
1 SD Memory Card Reader $0.00 $0.00
1 Deluxe Digital Camera Carrying Case $0.00 $0.00
1 Deluxe Lens Care & Maintenance Package $0.00 $0.00
1 Full Size Tripod $0.00 $0.00
1 Pack Of LCD Screen Protectors $0.00 $0.00
1 CapKeeper $0.00 $0.00
Sub-Total: $499.00
Shipping Method (8 to 10 Day Ground): $0.00
Total: $499.00
We will follow up with another email when your order is being shipped. Orders are still subject to verification before shipment is made.
Thank you for your order
Second email:
Thank you for your order. Your order number is: xxxxxx
This email is to confirm receipt of your online order with us. For your security, please call us at 1-888-450-4111, Option 1 to provide a verbal confirmation so that we can ship out your order. If you have already called and confirmed your order, you may disregard this request.
Thanks again for shopping with us.
Sincerely,
Sonic Cameras.com
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