I ordered a Canon Powershot D10 camera on November 13th and still have not received the item. I have called multiple times and every time I have been told that the item is out of stock, but should be coming in soon. Strangely enough it is still listed on their website as available in limited quantities. I have also sent several emails but don't get a reply. When trying to call their 'customer service' number you get put on hold for about 1 hour, they are probably hoping you will give up, and then you get to talk to a very unfriendly person. The last time I spoke to this person it was suggested to me to upgrade to the kit which was $299.00. I told him that that is not what I ordered and want. Then we got disconnected. I suggest that you do NOT order from this company.