I ordered a limo bus to take me and my friends out for my 30th birthday i paid £100 deposit then on the night the remainder of £425 i was ment to be picked up at 10pm instead got a call at 9:30pm telling me the limo i had hired had broken down and that they were going to send me a replacement limo then get the broken down one fixed and send that the seconded part of the night i told them i was not happy about this but had no choice but to take what they were sending me i spent alot of my time on the phone to the driver who was lost when he turned up it was a white hummer at first i was happy the only complaint i had was there was no laser light show which i had read it had and other things the limo did not contain when the driver called the boss all the boss could say was get the money get the money i was also told that the limo bus had not broken down and that it was common practice to tell costomers that and send them somethink else i paid the remainder of the money and we got to the club.at the end of the night we were ment to be picked up at 315am the driver did not pick us up till 3;45am when the limo turned up it was nothing like what i had ordered online i tried to explain to the driver who could not speak very good english i was very angrey and to top the night off they were ment to transfer my gifts and drink from the hummer to the limo bus and they never the following day i tried to make calls to get my stuff back i was told the manger was was not in and to call back monday i called back monday talked to danny the manger and he said he wanted 2 to 3 hours to sort it out with the driver i was not happy about this i called another number i had for them and got through to a lady who had told me the company i had ordered the limo from which was citylimohire.co.uk sold it 2 weeks ago to her and that the contract was sold to another company capital limos then it all clicked in to place thats why there was no laser show no smoke machine and the cars looked nothing like the one i had ordered but researching them online the so called comapnys are in the same area the alarm bells are ringing the two companys i feel are con artist who advertise top spec cars get top money for them then make up a stoy about the comapny being sold when in fact i belive them to be one company iv spent 5 days waiting for my things my husband was told that they would send my gifts in the post but not the rest of the alcohole as there was pennies worth left which is not the point the manger danny is a very rude man who dose not want to listen to any one when told we were contacting trading standardes his answer was i deal with complaints every day why dose that not suprise me if this is how you get treated by this con artist on a comapny.