COAF refused to send Title to my new state of residence, said they lost it, so eventually I lost the car because it wasn't registered, got towed, then repossessed by COAF, who sold it at auction for much more than they reported to me when they demanded nearly $25, 000 in deficiency balance. I think they do this to a lot of people, actually, after they've already written off a big amount in bad debt, then make a bundle on it at auction (Manheim) and force consumers to pay much more than they should have to to restore their credit. I have a lawsuit against them in federal court, them and Geico, which company, in cahoots with COAF, canceled my policy without notice. I think COAF also collected from Geico for the car (it was stolen and damaged in the midst of all this).

I just took out an auto loan with Capital One Auto Finance in late December. My first payment isn't even due until February 1, 2011, yet I am receiving 6-8 calls PER DAY from them on my cell phone. When, after dozens of calls, I called the "877" number they provided, I was told they were calling to "welcome" me.

I provided my SS# and when they started asking questions about my address, phone #, employer, etc., I cut them off, stating that NONE of that info had changed in the 2 weeks since I took out the loan and that all I wanted at this point was for them to STOP calling me. I was told that they would remove me from the "welcome" call list, yet I'm continuing to receive calls.

I've called three different phone numbers today trying to find someone within their organization who can make the harrassing calls to my cell phone stop. I now have a message in to someone at their Corporate office in McLean, VA but am not optimistic that the calls will stop. I've never seen a business organization that was so intent in *** off a new customer under the guise of "welcoming" them. I don't need to be "welcomed". I just want the payment coupon in the mail each month and to be left alone unless/until I'm late with a payment.

In February of 2007, I purchase a vehicle from Capital One Auto Finance. My payments was due on the 25th of each month before my due date I would recieve Harassing phone calls two weeks prior to my due date for payment on this car. I was told be a repersentive that I was place on a call register for payment on this vehicle and that they didn't have a way to cancel me off this register. How its 2010 in my financing is not what it has been I talk to a repersentive in the repo dept and told them I would like to volunteer to return this vehicle to them I was told I could apply for the hardship program if the vehicle was 60 days late and that they would send me an application to apply. Since then I have recieved harassing phone calls at lease 3-4 times a day from the same dept that said they would help in this matter. This is very disturbing and annoying to have someone say that they will help and still have their dept continue to harass you in the precess. I feel that Capital One have a very unhealth business practice to the consumer in the matter of doing business with them and this practice sould stop.

I have received numerous calls from Capital One Auto Finance since June, 2010 (I'm writing this August 4, 2010). They call my home beginning around 8:00 a.m. until late in the evening. They are looking for a person who I've never heard of and who does not live at my home. This person has the same last name as I do, which is a very common last name as common as Smith or Jones. I've told them several times that the person they are looking for does not live here so take my phone number off of their list. Of course, they continue to call! I've never had an account with Capital One or Capital One Auto Finance (and I never will)! What's ridiculous is that they're never going to get a dime from the person they're looking for because they're not calling him, they're calling me and they're certainly not going to get a dime from me!! I'm taking photos of the calls as they come in and recording all of their messages so that when I have enough to prove harrassment, I'll turn all the info over to an Attorney. Keep the calls coming Capital One Auto Finance!!

I, ve benn a customer of Capital one since 2004 and have not missed a payment in 22 months but the problem that I have with Capital one Auto Finance is that my due date is on the 1st of the month but my payment had changed for 3rd of the month and Capital One Auto finance will not change my due date and they have ran up all the fees and keep giving harrasing phone calls and the treat of reposes the car and all they have to do is change the due date. So why would Capital One Auto Finance cause all these problems when they have a customer that has paid for 22 months without missing a payment.This is a bad business pratice and I will tell every-ne not to do business with them because they are not fair!!