I received the notice from Capital One about the interest rate hike. I called the phone number on the notice and was informed that I would have to cancel my account if I did not accept the terms of their ridiculous interest rate increase. I cancelled the account, and was told that I could not use it after May 1st.

I then received a notice 2 weeks later from Captial One saying they were "immediately revoking" my charging privledges because they had learned of my plans to file BANKRUPTCY??!! Are you kidding me? I have no intention of doing that, and my financial situation has NEVER been better. I own a house, I have a job, I am doing quite well actually. I called Capital One to find out exactly where they get off making this sort of stuff up, and was rudely told by someone in India that I had to deal with their "bankrupcty" department. I told him that was the whole point, I don't need to speak with anyone in that department, because I am NOT FILING for that. He HUNG UP ON ME. Nice...

So, if I cancel my account voluntarily, it doesn't look so bad on my credit report. If THEY cancel it with their FALSE accusations and baseless reasons? My credit score goes in the toilet. This is CLEARLY their way of revenge for cancelling my account with them. BEWARE OF CAPITAL ONE

My credit card was stolen and Capital One will not give me the requested statements I need for my police report. The police department has requested these statements 3 times, and still nothing. The person who stole my card is getting away with $6000 charged on my account. I am a victim of identity theft and my credit score has tanked. Capital One has by far the worse the customer service.

ever since i have been a member for capital one they have charged me for the payment protection plan I have never authorized it. That says it all

While vacationing in Turkey I bought a carpet from Gordes Carpet. Purchased a cashmere on wool carpet. Used my Capital One charge card to pay for carpet. Carpet was switched in store by merchant and a different carpet was deliberatelly wrapped and given to me to take home. When going thru security in Munich, Germany I realized the carpet was switched because I had to show what was in the package. I notified Captial One on 27 October 2008. Gordes Carpet put thru two charges. I informed Captial One of the switch and the scam and told them not to honor the first nor the second charge. I was told nothing could be done for three more days and to call back. Of course on day three I called and was put on hold several times. I called back two days later and told my complaint would be put thru dlispute resolution. I questioned how they could evern honor the second charge when I was home in the United States when the second charge was put thru? I was told they could do nothing. I would have to take the carpet back. That was impossible and I would not chance sending the carpet thru the mail in case Gordes would lie and say the carpet was not received. During the dispute phase Gordes lied saying I changed my mind, the carpet was wrapped in front of me and that I had the carpet I wanted in the store. I was convinced that Capital One was more concerned for the merchant and didn't care if a scam was being committed. Capital One does not represent their customers. When ever I was able to talk to the dispute department I always spoke to someone from India who I could not understand and they didn't have a clue as to what my complaint was about. One even suggested I fly back to Turkey to return the carpet. Another suggested getting a second opinion for another carpet dealer which I did. The appraisor confirmed this was not a cashmere on wool carpet. It didn't matter Capital One honored the fraud on behalf of Gordes. Never use Capital One, nerver buy anything from Gordes Carpet and run in the opposite direction if a quide called Oz, a representative from Lewis cruise line wants to show you were to buy carpets. You will be cheated!!!

this credit card company does not want to help. I have not used my card in four months. They raised my limit, but they said it was over the limit. I had paid the amount they have on the bill. then I get a call two days ago. Asking to pay more money $350.00 I told them that I pay what the amount on the bill and they said we know. Buy we are asking all customer yo pay more. then I get a letter in the mail. saying my interst rate will go up 29%.bECAUSE THEY RAISED MY LIMIT AND THEM CHARGE TO TELL ME i WAS OVER MY CREDIT LIMIT. When I was not ! because I have not used my card in four months.. So They told mr if I close it out it will hurt my credit. I called the three credit companies they told me. it would not hurt my credit score. Then I will be getting more calls