Capitol One Credit Cards billings are manipulated and charged over the limit fees when accounts are not over the limit. The over the limit charge does however take you over the limit and hense another over the limit fee is then charged. This has been happening the past couple of months since I called asking the my interest rate be reduced. I was told it would be if I had no over the limit fees.

I have watched my statement carefully online and just checked the statement a couple of days ago and still had a small available balance. My credit limit is $5, 000. My balance now is $5, 021.76. It went over the $5, 000 limit when the $39.00 over the limit fee was charged on 10-25-08. Look at the balance and when the only recent charge was the $39.00 to see that my balance couldn't have been over the limit when my account was accessed the $39.00 fee.

I like other Americans are struggling to keep up. I try and make more than a minimum payment every month. These type of company practices are what has helped put this country and our economy in the state it's in. Why isn't something being down to stop them.

I had four credit cards, all with a limit of $1, 000 or less. I paid off all of my cards and notified the company, then moved out of state. I had a forwarding order with the postal service. I recently moved back and found bills for an annual membership fee and late charges that totaled over $500. I called the company and they said they had no record of me closing my accounts. They hit me four times for annual membership fees, plus late charges. There had been no activity on the accounts since I closed them.

I mailed written correspondence. I called their customer service three times. I was hung up on by one representative. Finally, I asked to speak to a supervisor. They agreed to make all the accounts $0. If I hadn't been so persistent and demanded they remove the charges, I would have had to pay the fees and had late charges reported on my credit report.

Capital One No hassle Miles Card changed the terms of their earnings reward program with little communication. They halved the earnings previously earned for cash rewards rather than on a go forward basis that resulted in lost cash earnings.

I found a couple of charges on my Capitalone credit card that were not written in the terms when I signed in online. First one is Payment protection service. It charged me 1 % of what I spent on the credit card. I found this charge on my third day and immediately called 1-888-527-6904 to cancel the service, so the damage was comparably small and was around $2, but if I was too late, the damage could be insane. The more you spend, the more you pay.

Second one is Creditinform service which charged me $5.99/ month. I found this on my second month, and called 1-866-226-3745 immediately. The phone operator surely agreed to cancel and refund. It's been three weeks since then, but I haven't received the refund yet. I called them again and they told me that it is in process and takes around one billing cycle (it means probably a month, but they can't promise...) to refund. I recommend asking the name of phone operator, confirmation# and when you can get the refund.

If you got a Capitalone credit card, first thing to do is to call 1-888-527-6904(Payment protection) and 1-866-226-3745 (Creditinform) to cancel these things in advance unless you want these services. Don't forget to ask his/her name and confirmation#, and watch your online account at least twice a week to make sure that there is no other unexpected charges. The customer service was quite annoying. Probably the phone operators are paid for taking at least 5 minutes to tell you all merits of these services, so be patient if you can.

I am going to cancel this card. I can not trust them after these two unexpected charges and am tired to watch the online statement everyday and calling the customer service every week, too much work just to make it right. One more thing, their due date of payment is very random. I asked them the rule of the due date, but they could not tell it. If you enrol to online statement, they don't give you any notice and the due date just sneaks up randomly. I asked them to e-mail me to notify the due date though, the answer was No. My other credit cards do this though I didn't ask. That's another reason that you have to check online statement pretty often.

Consumer beware...Capital one loan and credit card, started as a low interest rate and very good company to borrow money from.(At least I thought).
It started when I went on Vacation and I was blocked from using my Capital One, credit card.I was never over the limit and always paid triple on the account.
Out of no where, the interest rate was double ...I paid the balance off quickly, only to find out they wanted back interest.The interest had gone from 9.65 to 26.6%.
This company is not rational and should have been regulated, to stop practices like this.
I called and told them to take the card and cancel it and I also found to my surprize, a better interest rate with my Bank on a loan.
The consumer needs protection and should be protected from outragous companies, like this.
Just beware of Capital One.I'm sure we will be reading a lot about them.
Can anyone tell me if Capital One is American based company and why the Government doesn't step in and get control of businesses, that tries to rip the consumer off?
I haven't figured out why a business like Capital One, would want to run away, someone in good standing...