NAMASKAR SIR,
I LIVE IN ABOHAR, PUNJAB. I TOOK A POLICY FROM UR EX-
BRANCH MANAGER, WHO WAS FIRSTLY JR. SALES MANAGER IN UR ABOHAR BRANCH
MR. JYOTI PARKASH MONGA IN 22-12-2006, POLICY NO.32792427. I DEPOSITED
3 INSTALMENTS AT TIME AND I RECEIVED A LETTER FROM THE COMPANY ON MY
ADDRESS FOR FOURTH INSTALMENT"S REMINDER. HERE MY FUND VALUE ON DATE
WAS MENTIONED WAS AS ON 22-10-2009 AS RS.90011.52. I CONTACTED MR.
JYOTI MONGA AND HE ADVISED ME TO WAIT FOR 2-3 MONTHS AND MKT WILL
CERTAINLY GO HIGH AND YOU WILL RECEIVE SOME BETTER AMOUNT.
THEN I WAS IN NEED OF MONEY IN JAN.2010, I TALKED TO
MR.JYOTI MONGA AND HE WENT TO ABOHAR OFFICE AND CONFIRMED FROM C.S.R
MR. ROHTASH ABOUT FUND VALUE. HE TOLD THAT FUND VALUE WAS RS. 108750/-
THEN I TOLD MR.JYOTI MONGA TO SURRENDER THE POLICY AND HE TOLD ME AFTER
CONFIRMING THE SURRENDER CHARGES FROM BATHINDA OFFICE(DIV.OFFICE) THAT
APP. 55% OF FIRST YEAR PREMIUM WILL BE DEDUCTED AND YOU WILL RECEIVE
APP. 98000/- AND THEN I FILLED MY SURRENDER FORM IN THE OFFICE AND
RETURN ORIGINAL POLICY TO THE OFFICE WITH ALL DOCUMENTS.
THERE MR. ROHTASH TOLD ME THAT YOU WILL RECEIVE THAT AMOUNT WITHIN TEN
DAYS. THEN I LEFT THE MATTER ON MR. JYOTI MONGA BECOUSE I GAVE THE SAME
POLICY TO HIM ON HIS FACE VALUE THAT YOU PLEASE TAKE CARE OF MY REFUNDS
AND THESE SHOULD BE EARLIER.
AFTER SOME DAYS MR.JYOTI MONGA RECEIVED A CALL FROM
MR. RAHUL PATHANIA(A.B.S) OF BATHINDA OFFICE THAT THERE WAS SOME
TECHNICAL PROBLEM IN H.O, PUNE AND THE SAME CHEQUE HAS MISTAKELY MADE OF
RS. 44278. YOU PLEASE DONT WORRY AND TAKE A LETTER FROM THE CUSTOMER
FOR NON ACCEPTABLE OF CHEQUE AND CLEAR MY FULL PAYMENT AND GIVE THAT
LETTER IN ABOHAR OFFICE. I DID THE SAME AND GAVE THIS HAND WRITTEN
LETTER IN ABOHAR OFFICE THRU MR. JYOTI MONGA ON 01-02-2010 AND TOOK
RECEIVING FROM MR. ROHTASH(C.S.R). I HAVE THE SAME LETTER WITH ME. I
COULD NOT RECEIVE THAT AMOUNT CHEQUE BECOUSE I SURRENDERRED THE AMOUNT,
FUND VALUE RS.108750. NOW I AM ASKING AGAIN AND AGAIN TO MR. JYOTI
MONGA AND OFFICE CSR ABOUT MY EXACT AMT CHEQUE BUT STILL I HAVE NOT
RECEIVED THE SAME.
ITS MY REQUEST TO YOU SIR THAT PLEASE SEND MY CHEQUE
WITHIN ONE WEEK OF THIS MAIL BECOUSE I NEED THE SAME AMOUNT FOR HIGHER
STUDIES OF MY SON IN MARCH 1ST WEEK. KINDLY LOOK INTO THE MATTER AND
RESPOND ME WITH MY CHEQUE AS EARLY AS POSSIBLE.
THANKS SIR,
RAMAN KUMAR,
POLICY NO.32792427
ABOHAR-152116.
09780423201