My son purchased a "Used Certified" Honda S2000 on 9-4-2009. A few days later he noticed a small tear in the convertible top on the rear passenger side. I contacted the dealer and spoke with the used car sales manager, David Gomez, who said my son might have caused the tear after he bought the car because they would have noticed it when inspected. The vehicle was a "Certified Used Car" and had a 150 question check list but had somehow avoided the inspection of the convertible top. I told him when the salesman knew my son was interested in the car he immediately put the top down and it was never put back up prior to my son leaving the lot with the car. Mr. Gomez agreed to look at the tear. They also owed him a set of keys because they only gave him one. I told him we had to drive 50 miles so I tried to make an appt. to come in. He said there would always be a manager in who could help us when we came. He said either he or Matt Adams would be in. We drove the next day to the dealership and were told Mr. Gomez had just left for Disneyland and we would need to talk to him. We were also told we would have to come all the way back for the keys because the service dept. was closed. I said I wasn't leaving until someone looked at the tear in the top. An angry man, Mr. Matt Adams, came out of the office and held up his fingers and said your chances of being helped now are about this big. His fingers were closed. I had prepared a letter with all the facts including many complaints I got online about problems with tears in the convertible tops on the S2000. I said, "you probably don't know anything about my situation but this letter explains everything. I just need you to take a look at the tear." He said, "I know all about it. I was in the office yesterday when you called." He obviously didn't want to be bothered with dealing with my issue and told a salesman I would have to come back when Mr. Gomez got back from vacation. He walked to the car, looked at the tear and rolled his eyes and said, "They wouldn't have noticed that. This is a used car, what do you expect?" I pointed out the 150 questionairre said a thourough and meticulous inspection had been done inside and out. They had even documented pits in the windshield and scuff and dings in the paint. He just blew me off and basically said tough luck. I told him I was going to go into the showroom and tell the prospective suckers, I mean customers, how they could expect to be treated at Capitol Honda once the sale was completed. He threatened to call the cops on me. I told him to go right ahead. I went into the showroom and told the customers how they were treating me and my son and not to buy cars there unless they wanted to be treated like badly if they had any concerns after the sale. Mr. Adams came in and told me the cops were on their way. I told him that was fine, I would be happy to tell them about why I was there. He obviously hadn't called the cops because they never came. He told me to walk across the street to the G.M. if I wanted to complain about him. From another complaint I see on this website he has done the same thing and the GM is just as bad as him. I told him I would be filing a complaint with Consumer Affairs and would be following up with consumer reporter, Michael Finney, of KGO and would pursue this matter until Honda replaced the damaged top. He told me to leave his dealership and not to come back. My son bought this car with life insurance money he got from his dad's death. Capitol Honda and Mr. Adams turned what was supposed to be a small amount of joy after a terrible loss into a total nightmare. I see from other complaints online Mr. Adams has a pattern of bullying dis-satisfied customers as well as lying and misreprenting the quality of vehicles sold at this dealership. Unfortunately he has tried to bully the wrong person and I will follow this all the way through. If Honda Corporation values the business of customers during this very tight economy, they will replace Mr. Adams with an honest sales mananger who treats his customers with the decency and respect they deserve.