Ordered several items online end of Feb. '09 totaling over $56. Credit card was charged for full amount the day after the order was submitted and an e-mail was received same day confirming my order. Nothing received by mid Feb. so I sent an e-mail checking on status. They e-mailed back saying sorry theyhad system problems and my order would be received by the following Wed. (2/18)...nothing received on 2/18. Have sent 3 more e-mails requesting explanation and finally demanding my order be sent. As of today, 3/3, have not received any responses to my e-mails. Am going to report them to my credit card company as a fraudulent vendor and that the items were never received. They should reverse the charge to my credit card and, hopefully, go after these crooks.