when my daughter went to buy a car from this company she was conned into buying an expensive car that unknowingly only had one ignition key. having contacted car craft about the lack of spare key we were fobbed off and told basically it was our own fault. They did nothing to help us except pass us on to another part of the company but were unwilling to give us there contact details. These people conned my daughter into buying this unfit for purpose car because they knew she was an inexperienced car buyer and didn't know the importance of having a spare ignition key.