Car Hop

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Category: Automotive

Contact Information
Seattle, Washington, United States

Car Hop Reviews

whatsupsea June 30, 2011
Used Car
Looking for people who have bought car, cars from Car Hop and have had nothing but problems.
I bought a car 10 months ago and have had to put over 2, 000. dollars into it already. Car Hop will rip you off!!! There cars are pieces of junk and become a money pit.
I'm looking for people with similar experiences with them. They have been kicked out of other states because of their business practices. I'm looking to see what I can do to help other people and possibly get them out of our state, Washington. All story will help.
Look forward in hearing from you out there.

Thank you
whatsupsea June 30, 2011
Used Cars
Looking for people who have bought cars thru Car Hop. I bought one and have had nothing but problems from day one. I've already have had to put couple of thousand into the car for repairs. Car Hop is a RIP OFF!!! Do not buy from them. If you do, have your vehicle checked immediately so if there are major problems you can return within the 72 hours you are given.
With my research they have been kicked out of a few states because of their business practices. I'm trying to see what I can do for Washington State but I need help from other to pro sue this.
Please send me a message if you have a story to tell. Every bit helps.

Thank You
Saint June 22, 2011
Rip off
Carhop in topeka. never would give us a specific price quote or interest rate. told them our $200/mth budget. they DID quote a carpayment $150 over our verbally announced budget!.

tried to sell us a 2000 honda civic, in kinda crappy repair?. kid stains everywhere, front bumper was cracked and kinda hanging, clear it had front end damage/. you could hear and feel the transmission thunk as you drove it?. they told us this would be a GREAT BUY and we would like it, .

by the time we would of paid it off, a car worth less than $5000, would of cost us almost $10, 000..

i DID NOT like the car, nor the payment, nor the hidden information/. what were they hiding?

at that price, why would i of not walked across the street and bought a brand new car? we left there and will not return to a carhop. we went down the street and got a way better car less than our budget would of allowed. *** carhop...
Falcon223 October 19, 2010
Sold Junk
DO NOT BUY FROM CAR HOP!! I have had past credit issues and I was in need of a car; I found Car hop online and was told by them my credit was no issue and I could get in for $500 down. I found what appeared to be a nice 97 Explorer AWD, it had a new inspection sticker and seemed to run fine. I signed the paperwork chatting and being re-assured by the Salesman that they take care of their customers and they have an outstanding warranty; he said the vehicle had just been serviced so there were no worries. Well the Sales guy is full of CRAP, by the time I got home the check engine light had come on and I could smell anti-freeze leaking; I had to ride my Harley into work and when I came home there was a puddle of fluid on the ground! I decided to give the Warranty a chance and took it to an approved shop; the shop is doing it's best but getting approval for the work seems to be a pain in the ass. Just as it was thought everything was a go Car Hop decided a part was TOO expensive and put a halt to the work and is looking for a USED PART!! I bought the car on the evening of 10/8 and it is still in the shop as of 10/19; I have told Car Hop if the repair is not allowed to go through by today I don't give a Damn if it goes on my credit they are getting this PIECE OF JUNK BACK!!
A single mom being RIPED OFF August 23, 2010
Total Wreck
I bought a car from Car Hop in MO on St. Charles Rock Road in February. I had no choice but to get a car from them because I had helped someone in my family as a co-signer who screwed my credit up. Long story on that one!

When I got there I test drove 3 cars on their lot and NONE were in reliable condition. So, I decided to wait until they got new cars like they promised by the end of the week. When I went back they probably had 3 new cars but NONE that I was approved for, so they asked me to look at 2 other cars that were in the back of their lot that I didn't see a week before. I test drove them and they both failed to drive such as (battery needed charged/flat tire/car would not run.

So I decided to go back almost a month later. I am a single mother of 2 children and we went without a car for nearly 3 months. Finally in mid February I went back to them because no other car dealers were willing to work with me. I test drove 5 cars they had on their lot and DID NOT LIKE NONE that they were trying to sell me. One car actually died right before I pulled off the lot. So, they sent me in one of their cars to another car hop about 10 miles away and guess what!!! I'm on the high way with this car they claimed was their best car to another car hop to swap cars if I liked one.. It started over heating and the whole car started to shake. We had to pull over and let the car sit for about 10 minutes. We finally arrived to the other car hop and we told them their car was over heating and the whole car shook - they did nothing!!!

They sent us on our way to look at cars on their lot and we test drove 4 and they were all about to fall apart. I thought one cars windshield was going to fall in on me because the car was shaking so badly. One of the car doors to one of the cars nearly fell off!!! It was INSANE!!!

But like any other desperate person out there in need of a car - I had to have one!! We took the junky car we rode in back to car hop on St. Charles Rock road and told them what their car did to us on the highway. They said they would check it out but then before we even left someone started looking at that car and they were trying to sell it to them without even looking at it first!!!

I came back the next day and found 2 cars that were not there before and asked them to test drive them. They said one didn't even have a title for it yet. So, I test drove one of their cars and seemed to like it! It drove better then any other car they had. After 4 hours of being there and doing all the paper work and watching the video I was finally able to leave with my new car.

I was very excited when I was driving home with my new car. Well that changed in just ONE DAY!!! The car started acting funny so I took it to my fathers best friend who works on cars and when he looked at the car he said "HONEY, TAKE THIS CAR BACK NOW!!! AND I MEAN NOW!!" So, I did and luckily I was able to swap the car for a different car. I bought a 99 Mercury Cougar that day and it seemed to run great, the a/c and everything seemed to work!!

Before I left their town the engine light came on, so I turned around and went back to them and asked them if they could tell me whats wrong with the car. They sent me to auto zone and the guy told me it was just a lose belt and other problems that I knew the warranty didn't cover. So, with my fathers best friend worked at an auto shop I thought I could just take it to him and he would work a deal with me to get it fixed.

I took it to my father's friend and he shook his head and said I don't know where you are buying cars at but if your going to buy cars like this and the other one you bought to me, you outa just buy cars from a junk yard. I become very very upset and he checked out the car and wrote down almost 30 things that was wrong with the car. Me being a single mom and already stressed and tired from looking at their cars I started to cry and he said that he would try and help me out since I am stuck with the car.

I was supposed to bring the car to him on March 3rd. I called UAC and explained there were a lot of problems with the car - they wanted me to drive the car 30 minutes away to one of their shops and there was NO WAY that car would have made it 10 miles. It sat in my drive way since March all the way up until July. They finally agreed with me to find a local shop here in my town that will accept their payment over the phone.

We finally found a auto shop to fix my car and they picked it up on July 2nd and I did not get my car back til Aug 5th. That's how long this Auto shop had my car. Every week they told me something different was wrong. I called car hop 4 times and complained and they told me to call UAC so I did at least 7 times. They only assured me that they will call the shop and find out for themselves what is going on. The shop told me UAC only called them once and that was to ask if they would accept there payment options. ha..

Anyways!! I finally get the car back and the day I got it back all the people who worked at this auto shop told me to get rid of that car because I'm always gonna have problems with it. It needs a whole new wiring process and the list grows on! Well, guess where the cars at now?? Sitting on the side street of my friends house because its where it broke down. I am paying $350 bucks for a car each month that I have no been able to drive for more then a week!!! I'm very angry and very tired of dealing with this crappy car they sold me. This place should be SHUT DOWN!!!

They shouldn't even be a business and yes, I did call UAC the day the car broke down again which was only 4 days after I got the car back from the Auto Shop it was in. And they were so RUDE, they told me that my warranty is no good because I have used it before 18 months and said they have already paid $3, 000 on the car repair which is a total lie because I HAVE A COPY of the repairs. And it's no where NEAR $3, 000. I even asked to speak to their supervisor, they put me on hold and hung up on me! I have called them at least 10 times and every time I ask to speak to the supervisor they hang up on me!!!

NOW WHAT!! Well, nothing.. I am stuck paying on this car for another year and it won't even run AGAIN! This is very very wrong!! I was told I can do the Lemon Law but UAC threaten me that they will make sure that they say I am the one who damaged the car when I DIDN'T! So, I have no clue what to do but hire a lawyer as soon as I have the money to hire one.. These people both Car Hop and UAC should be shut down.. They are cruel people running after money from people who can barely save to feed their own mouths. These people are WRONG!!! Someone needs to point that out and these business need to help people like their Ad's say they do!! NOT RIP THEM OFF!!!
jennyle206 February 24, 2010
bad service
i bought a car from car hop in auburn of wa. in the first year i have to change my car engine and the tramission. now the second tramission stil it not work, and they wont pay for another one. if my car break down i still have to pay for a useless car. when ever i have problem of my act and the car. i would call in to the company of UAC the customer service is very rude, not understand and augreed with me. What kind of customer service augreed with you? one time i have to augreed with them for 2 days just to clear a mistake that they did on my account. PLEASE IF YOU ARE THINKING OF BUY A CAR FROM CARHOP think again! they charge you crazy interest. at First i bought the car it spend to week a the machine place. and when i call in to return 5 day later, they told me you only have 72 hrs to return. With the car sealer knew mention that.
jackie linebarger August 31, 2009
WARRANTY DRIVE OFF REPAIR
I purchased a car from carhop on august 29, 2009.Drove the car from richfield dealers to crystal office. The car had a knocking in the rear. i told the salesman .And he said no problem they would fix it.He wrote on my contract what was wrong It was shock needed to be repaired.He told me to call warranty dept. I did they sent me to their mechanic. He tested the car and found more thing wrong with the car. He called in to warrant and told them, Warranty dept person was so rude, They told him to tell me to tie the shocks up and keep driving.i said no.I spent the whole day trying to get this resolved. They said they would fix everything but the shocks.An thats the part that needs fixing. I have a
18 month warranty on this car. I havent even got to drive and enjoy the car since I had it.I have 72 hrs to decided what I am going to do.
I am going to return this this lemon.Bumper is almost hangin off, cant open the trunk.This is poor customer service.
CAR HOP CROOKS July 21, 2009
JUNK CAR
MY GIRLFRIEND PURCHASED A DODGE CAR 1998 STRATUS, AND THEY WOULD NOT TELL HER THE VALUE OR PRICE OF THE CAR SHE PAID 9000.00 FOR A CAR WORTH 2500 TOPS, BEWARE OF THESE CROOKS.
cnasweetie March 20, 2009
you lied and said you would fix it now you wont
In november 2008 I bought a 98 ford explore, it was sold to me as a AWD Vehicle I told car hop that I wouldn't buy it cause it had a front end problem they called me saying if we fix it will you buy it I said yes if you fix it. so I pick it up on that sat and was to take it to tire city in independence mo on monday so I did the mechanic called me telling me that it was missing the front drive shaft and that my warrenty covered it so they put it in. while the truck was in the shop they did fix the other things that they said they would fix that wasn't covered under my warrenty as what they told me they would do I was much indeed very happy. I had to take the truck back and forth to tire city 5 times until everything was done the right way when I picked it up that 5th time I noticed that there was still the same noise in the front end and the mechanic said that it was a 4x4 and suppose to make that noise and there was nothing wrong with my truck unsatisfied I drove it back and forth to work on my way to work one day driving 70mph the truck still shaking like it did when I bought it which I did also tell them about felt like I was driving on 4 flat tires I was told to contact the manager of indep. car hop store when something was wrong so I did he sent me a text saying "why do women old contact me when they need something" I wrote back THERE IS SERIOUSLY SOMETHING WRONG WITH MY TRUCK! he responded with " yeah well so is my life" and he said call me so I did explained what it was doing he told me to call service which I did they said take it to the shop. I took it back to tire city and the fixed the rear end and back tires, he called said it was ready I go get it. again the truck still made this sound and shaked while driving it I called service and they said take it to the shop I took it to 3 of there shops and got SEVERAL different things that was wrong with it finally while driving home one night from work the sound got louder so it was TOWED to Excell Auto where once again your all's mechanic told me that I had a bad ujoint you all fixed and that the front drive shaft was bad he called told service and they said that they weren't going to pay for it to be fixed. I don't understand why not cause in my contract this is what my warrenty says under number 3. THE COVERED PARTS INCLUDE: ENGINE-ALL LUBRICATED PARTS, INTAKE MANIFOLDS, ENGINE BLOCK, ROTARY ENGINE HOUSINGS, RING GEAR, CYLINDER HEADS, FUEL PUMP, OIL PUMP, TIMING GEARS AND CHAIN, VALVE COVERS AND WATER PUMP; <br />
TRANSMISSION- ALL INTERNAL PARTS, SEALS, GASKETS, TORQUE CONVERTER AND TRANSMISSION CASE;<br />
DRIVE AXLE- ON FRONT WHEEL DRIVE AND REAR WHEEL DRIVE VEHILCES THE AXLE HOUSINGS AND INTERNAL PARTS, DRIVE SHAFTS, RETAINERS AND UNIVERSAL AND CONSTANT VELOCITY JOINTS.<br />
I am totally pissed off that I am fighting with car hop to make my vehilce right and they wont do it when they said they would. Want to hear something funny is according to my vin # it is suppose to be a 2wd but you CAR HOP sold it to me and states on my contract that it's a AWD vehicle so HMM sounds like breech of contract please tell me what needs to be done here? <br />
hope to hear back from you and you can email me at <br />
[email protected]
jammylouise February 15, 2009
Dishonest and verbally abusive
Car Hop/ UAC are liers and theifes and they are verbally abusive.
FIRST they sell you a car.
than the car breaks down, you spend all your monies getting it fixed. Than you cant make your car payments because the car needs so much overhaul.
Than they come and repo your can and CHARGE U FOR IT! and than RESELL the car rite out from under and RUIN what credit you have left.

There has to some way to stop the.
Please email me so we can all find each other and sue them.
I need your help.
email me at jammy louise at yahoo dot com, no spaces. put car hop in the subject line and I WILL EMAIL YOU BACK.
thanks,
jw

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