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Mr. Morgan 3rd
June 30, 2011
misguiding info /unserviced vehicles with high mileage
How can Car Hop still be in business. When people are in certain situation we sometime do desperate things. I purchaced a car from Lancaster Tx Car hop. Salesman ROBBIE CALKINS was convincing. All the while they are snakes. I didn't mind the finance charges at this moment i really needed a vehicle. I was finally approved for a 2002 PT Cruiser with 169k on it. The vehicle was 9, 600 when financed 12, 500. I drove the vehicle from there to my home it ran hot. Called the lot back mind you its sat. i got no anwser. Called the warranty dept. they gave me a place to take the car. took the car there and 2weeks pass im calling the shop they saying the warranty dept. sent used bad parts. So i call the UAC they finally oupt me out that contract for another vehicle at the same price and payments which was a total lie. Nothing was to change my went up and i was charged over $1, 000 more on finances. and this vehicle was a 2001 blazer.Since then i have been getting the run a round UAC says call The car lot. The car lot says call UAC. I did get some attention fron a rep. of UAC named CYRUSS thanks for that insite bro. I would still like for my situation to be attended to i would appreciate it is someone from corporate would look into this matter. I don't seem to be getting any where with the reps or salesmen in you guys organization. I will be notifying the BBB on this matter. Especially since the nd vehicle i was so called SUB out of runs terrible. Service engine, brakes, ABS lights are all on. They weren't on when i choose the vehicle. I was told by the same saleman ROBBIE Calkins store manager in Lancaster TX. my payments wouldn't change my finance charges wouldn't change either. That was totally all bull. I would appreciate it if someone would respond to this complaint personally. Contact me Broderick L. Morgan i still have this other tainted vehicle. Don't have any photos only only proof of dishonest salesmen and misguiding of customer service. Whats done in the dark will come to the light. Can't seem to get a call back from the car lot. Doesn't surprise me. Signed Dis Satisfied Customer
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Amber Lawson
July 28, 2009
broken car
This is the second time I have bought a car from Car Hop, only because no one else would sell me a car, but any way I bought a Hyndia Accent 2001, when I got the car it was running good for the first couple of days, but soon, my car would booge down, come to find out there was oil all over the spark plugs, so we took it to the mechanic and got it fixed, then my trunk broke, but because it was 't part of the warinty they would not fix it. It was not my fault that the trunk broke, since I only had it a couple of weeks, but I still had to pay for it. WARNING for people who want to buy a car, don't go to Car Hop they will rip you off, I learned the hard way, people like that don't car all they want is the money!!!
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