|
Jeheya
January 19, 2011
No integrity and respect for their customers
I sent a complaint to this website on Wednesday, today is Friday and no one has called me instead I am the one who has been phoning. I requested to have a meeting with the owner Grant Brady as I was adviced by the Car Association, Rudi the Sandton Branch Manage does not have his contact details - How can a manager in charge of a branch not have his bosses contact details? I am surely being taken for a ride here.
|
|
|
Gellar
September 5, 2010
Nothing was done to my car, but R3000 gone
I Booked my car in for a service on Suturday the 5th ofSeptember, I left it by them, they told me they were going to call me and let me know what was going to be fixed and get a go ahed from me. They called me, and told me everything that needed to be fixed, i told them to fix everything for me. Brakes, Wiper Blades, Wheel Barring and so on...
When I fectech my car, I drove it for less that 500 metres, I realised that the car bakes are still making noise, wheels are still making noise, I returned immediately, they told me they never testdrove a car to check because there was no one to do that, the guy that was supposed to do that was not in.
They made a call while I was still there, after that they called me in the office and told me I have to pay R450 for them to fix those problems, I asked them what they had done to my car, they said they had cleaned the brakepads cos they were not warned out, amazing enough, thay had charged me labour cost for each part they was sopposedely replaced, but the each part has its own cost as well.To me it looks like they has replaces visible parts only.
They had promised to give me a call on Monday, but I haven't received that call as yet.
|
|
|
Mr Vukani Maki
December 6, 2009
Poor Service
My name is Vukani Maki, cell no: 0720225684. I took my car to Car Service City in September 2009 because it was liking oil from the steering reck. They kept my car for 3 weeks and charged R4332.00 to fix it. They have 3month warranty or 10000km warranty. However my car was liking oil again within 2 weeks after I had received, so I took it back as it was still under warranty. They kept my car for another 2 weeks and qouted me R4347.00 to fix the liking oil. So I took my car back without them fixing it as I did not have the R4347.00. I have paid Car Service City in Hatfield R4332.00 to fix the liking oil in my car, they took the monry and my car is still liking oil from the steering reck. I would like this to resolved without me incurring further costs. I still still have all the slips as well the the quote of R4347.00 from Car Service City. NB: My Prroposed Solution: I would like Toyota to fix my car to ensure that its done properly and I want Car Service City in Hatfield to pay the invoice.
|
