Car Vision
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Category: Automotive
Contact Information 2626 W. Ridge Pike, Norristown, Pennsylvania, United States
Phone number: 610-279-4010
carvision.com
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Car Vision Reviews
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grandmawaswronged
October 27, 2010
Bad cars bad service
Bought a Vechile in june 2010 things were fine for a bout a week then the instrument panel began to light up like a christmas tree.. took the vechile in to have it looked at by car vision they stated it was a bad chip in the key.. so they sent us to chyrsler sport to get a key.. two weeks later.. the panel lit up again.. again we took it back to car vision this time they said it was a bad fuse... okay???
went to lancaster on the way to lancaster it lit up again and the gages dropped down to no reading... again we took it back to car vision they stated it was a fuse.. i refused to believe that ..so i got Dennis the Manager at that time involved..we was sent to sport chrysler again they could not reduplicate the problem but fixed some type of module that was recalled.. no more lighting up Yeah!!! took the car in to get inspected befor the warranty ran out at car vision.. they passed the vechile!!
39 days later i took the car into get an oil change to firestone... who i have done buisness with since 2003 they have never done me wrong.. a man came out and said... this car should have never passed inpection the right and left arm bushings are comming out and the right tire is cracking and looks dry rot..
we took it back friday and we put off untill Monday... monday we went in a i had pictures and every piece of document from the get go of all the problems we had..
we were scheduled for repairs tuesday.. although i did not want them to fix it i wanted my mechanic to work on it and them pay for it... they would not...so i reluctantly had them fix it..while waiting for the car the desk person came over and stated i had a nail in the left tire.. i was pissed by then a yelling match broke out in carvision because they think women don't know anything about cars...i said do not fix it i will have my mechanic look at it... took it to my mechanic it was a short screw that did not puncture the tire.. no charge by fire stone?? but car vision was ready to charge me 24.99...
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Regretful Customer
September 10, 2009
Substandard Car/Horrible Service
Please don't let their great website fool you. We got a Acura TL from them in 2001. Took it to their shop for service >$700. Returned it for service a month later for the same issue for another $150 plus some chiding from the mechanic. Eventually we had to take it to Acura dealership where they billed warranty for over $1000. Fast forward to 2009, the paint on the hood is peeling and there is rust. Took it to a body shop and Acura who both tell me that the car had been repainted with some cheap paint. It will cost us at least $1000 to fix the paint job.<br />
So for your own peace of mind, stay away from Car Vision.
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Blackknight
May 28, 2009
Horrible Service
I initially purchased a vehicle from them in 2004 when they operated out of a trailer. Despite their 118 point inspection service advertised on their web site, my vehicles battery wasn't connected and kept stalling. Then the radio went. I finally decided to take it to the car make dealer where they stuck me with a $600 bill for repairs that should have been caught in their "118" point inspection. I guess that lifting the hood is not part of their 118 point inspection.
I decided to try them again in April and bought a late model, low mileage, foreign car. Two weeks after purchase the vehicle made a horrible noise. We called Car Vision who told us that we need to contact the vehicle dealer. Fortunately it was still under the manufacturer warranty as there were over 8 significant things wrong with the vehicle. The tech billed VW over $1, 000 for the parts and services that they performed and imagine our cost would have been double that 2 weeks after buying a "118" point inspection vehicle. We asked the VW Tech if that was something that should have been caught and he said "Most definitely". He said they likely detailed the car but definitely did not do an inspection or the issues would have been caught. BUYERS BEWARE. They do not check nor stand by the cars they sell!!!
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