Caracol Cream Reviews
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DONETHATONCE
February 17, 2009
Theft and fraud
DO NOT PURCHASE THIS PRODUCT. IT IS A TOTAL SCAM. IF YOU GO TO THEIR ON-LINE SITE THEY WILL ASK YOU TO GIVE THEM SOME INFORMATION TO SEE IF YOU QUALIFY. NO MATTER WHAT YOU FILL IN, YOU REACH A PAGE THAT SAYS "CONGRTULATIONS" YOU QUALIFY.
THEY INDICATE THAT IF YOU ORDER THE PRODUCT YOU WILL ONLY PAY FOR SHIPPING AND HANDLING. THIS IS A TOTAL LIE. WHAT THEY WILL DO IS TAKE YOUR CREDIT OR DEBIT CARD INFORMATION AND CHARGE YOU FOR THE WHOLE PACKAGE.
I AM ONE OF THOSE VICTIMS! ONCE I RECEIVED THE CREAM I TRIED IT AND DIDN'T THINK IT WAS THAT GOOD. I GAVE IT AWAY AND THOUGHT NO MORE ABOUT IT, UNTIL I FOUND ANOTHER PACKAGE FROM THE COMPANY. MY HUSBAND CALLED THEM AND REALIZED HE WAS GETTING A LINE OF MANURE.
IF THIS HAPPENS TO YOU, IMMEDIATELY REPORT THIS TO YOUR LOCAL SHERIFF, THEN CALL YOU STATE'S OFFICE OF CONSUMER AFFAIRS. KEEP VERY GOOD RECORDS FOR LATER USE. DO NOT RETURN THE PRODUCT - IT WILL BE RETURNED TO YOU.
BEFORE PURCHASING ANYTHING ON-LINE FROM AN UNKNOWN COMPANY FIRST GOOGLE THE PRODUCTS NAME AND ADD THE WORDS REVIEW, OR WARNINGS, OR FRAUD. YOU WILL FIND MANY RESOURCES WITH WARNINGS.
ALTHOUGH I HAVE NOT GOTTEN TO THE BOTTOM OF THE PROBLEM YET, KNOW THAT THERE IS POTENTIAL FOR IDENTITY THEFT.
BOTTOM LINE: KNOW WHO YOU ARE PURCHASING FROM BEFORE PURCHASING.
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savannahbashaw
February 16, 2009
unauthorized charges/scam
AS OTHERS STATED( WHEN I FOUND INFO. LINKS), I WAS CHARGED BEFORE THE PRODUCT ARRIVED AND CHARGED FOR THE NEXT SHIPMENT, CALLED AND THE WOMAN ANSWERING SAID "HELLO, MY NAME IS ELSIE..." THATS THE SAME NAME ON THE SITE . 'I GUESS EVERYONE IN THE COMPANY HAS THE SAME NAME'...I WAS TOLD FUTURE ORDERS WOULD BE CANCELLED, BUT I MUST PAY FOR THE ONE ALREADY SHIPPED, THEN ASKED IF I WOULD LIKE RETURN INFORMATION!!! I MEAN REALLY!!!...WHY WOULD I RETURN WHAT I HAVE ALREADY PAID FOR?!?!?!...SCAM SCAM SCAM SCAM!!!IM PRAYING I WONT HAVE ANY MORE CHARGES! I CALLED ONCE I FOUND A # TO CALL FROM THE POSTS, JUST TO MAKE IT OFFICIAL AND TO SEE WHAT THEY WOULD SAY. NOW WILL JOIN THE CLASS ACTION LAW SUIT!! AND REPORT TO THE FBI, BBB, CONSUMER WATCHDOG GROUPS AND ANY OTHER WAY I CAN MAKE A COMPLAINT.PLEASE DONT ALLOW YOOURSELF TO GET CAUGHT UP IN THIS SCAM...I WILL NOT GIVE UP...IF ANY MORE INFO COMES TO YOU PLEASE POST IT AND THANK YOU FOR THE PREVIOUS POSTS...
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Katie
February 3, 2009
fraudelent business practices
File a complaint with the FBI if you truly believe you were defrauded, it will be worth your time to put an end to this companies illegal business practicesl.
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Katie
February 3, 2009
Fraudulent business practices
The company reels you in with the idea that your first jar will only cost you S&H. Apparently in the "terms and conditions" window that pops up they disclose that they will charge you $59.95 after you have had the product 14-days. They do not disclose that they will then approx 3 weeks later send you another jar and charge your card $68.90 without notifying you and an invoice is not included in this either. Had I not questioned the e-mail that stated my shipment was sent I would of thought that it was sent in error. I wish I had discovered this website before my original "TRIAL OFFER". I never do business with people who practice unethically. Unfortunately there will likely be many people that will be taken advantage of. let's face it they keep doing this because even though there are some people that figure them out there are more people that don't and they keep making money until someone stops it. I am hoping to be part of that group... sign me up for the class action lawsuit.
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debbie
January 27, 2009
Deceptive and Fraudulent Practices
I also have been a VICTIM of this company and their SCAMMING business ways.. I ordered my "14 Trial Order" on-line, reading all the terms and conditions thoroughly.
In the initial 14 day trial it DOES state that you will have 14 DAYS "starting" from the ACTUAL day that you RECEIVE the product to cancel and return what product is left if you are not 100% happy with it.
"ONE" week after receiving the product my bank card was charged another $59.95 fee for the next shipment ..
My 14 day trial period had not even expired at this point.
I also found the cream to be uneffective and disatisfactory.
BUT before I could cancel within that 14 day TRIAL period I was billed AGAIN for another 59.95 for the next shipment.
Calling the customer service number I was told there was nothing they could do about it until I returned the rest of what was left of the TRIAL JAR of the product and then at that point the company would refund the SECOND charge of $59.95.
I asked to speak to a supervisor and was hung up on by that customer service person.
I called my bank and they stated that as soon as the charge came out of a "pending status" on my account that they, MY BANK, would then issue me a temporary credit for the 59.95 that this company had taken from my account illegaly.
My bank is sending me some forms to fill out as a complaint against Caracol that I must fill out to explain my position.
I have sent the TRIAL JAR of this product back to Caracol with a return receipt and PROOF of delivery request.
WORD to all of you out there...GO TO your Bank or Credit Card company and DISPUTE this charge with them if you can not resolve it directly with this FRAUDULANT Company called CARACOL..
If this company gets enough "charge Backs" from there bank, their bank does not look highly at them when this happens over and over and it WILL raise the banks eyebrows or even the bank can and does have the option of closing their account with this company..
PLEASE INCLUDE ME IN THIS CLASS ACTION ALSO !!!
DEBBIE MUENZEL
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TPG
January 26, 2009
Total SCAM!
HORRIBLE SCAM! Do not believe the free 14 day trial. They charge your account 14 days after the trial and you never get anything for free. Now I have to return the jar to get my money back...and I don't believe that either.
TOTAL SCAM. Do Not buy!
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Sandra Rollins
January 26, 2009
Cancel future orders
Please cancel any further shipments of the Caracol Cream to me The attempt to collect any more charges will be stopped at the bank.Please handle this ASAP. I was in the Preferred Club & was billed $68.90 each time which had certainly gone up since I first signed up. I am returning one box that has not even been opened & I expect to receive the full amount refunded.
Sincerely,
Sandra Rollins
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Galina
January 22, 2009
Scam free trial
Be aware of scam free trial of Caracol cream. It is not free, read terms.
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sheila
January 14, 2009
over charged
i ordered this cream and it was advertised as $ 4.99 free shipping handling
it arrived today by prority post and charges were over $ 40.00
i refused package and sent back and now have found this web site
i am not looking forward to the following problems if any as i used a friends credit card to order it !!
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debbfrank
January 7, 2009
quality of product
Product shows no siginificant change in the skin and is extremely over priced. out sourcing to another country goes against everything we should be doing as Americans. The staff was rude and jacked me around on the phone.I will not hesitate to contact the Better Business Bureau about them. Take a MATCH to your money...You'll have more satisfacation than you will get from CARACOL
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