I placed an order over the phone before they changed there retail around and talked to a gentleman named Jason Taketa. I ready the darkest arc guys remark and just wanted to speak the truth. I didnt really understand a lot about speakers and Jason Taketa was very knowledgable and helpful in finding the right speaker for me. I would definately order from Jason again. :) I couldnt help but write this review even though it wont do any good just to let you know that ive placed many orders over the phone with Jason Taketa in the past and he was very professional and polite and helpful everytime.