I HAVE BEEN CHARGED FOR LATE FEES WHEN THERE WAS NO LATE PAYMENTS ON MY ACCOUNT ! MY BILL WAS PAID ON TIME EVERY MONTH.
I CALLED TO DISCUSS THIS WITH THE COMPANY . A RUDE, ARROGANT MAN REFUSED TO DISCUSS THE MATTER WITH ME .

THIS IS FRAUD.

ACCOUNT NUMBER: 6019 1803 0177 8284
NAME: VINCENT A FACCHIANO

I am trying to make a payment on Care Credit card. All I get is "Complaints Board". I have tried several times. I also have followed links that referred to "Care Credit" but it wasn't GE on LIne. My payment is due the 7th and it is the 5th @ 6:40pm est. Last month we had a lightning strike that took out our computer, phone, etc. for over 24 hr. They charged me a $39.99 late fee because I had used up my "freebie"?? and was a couple hours late in making my payment on a care credit account. I also will be charged previously deferred interest on that other card now. I sure don't want the same problem with this one! Not to mention a rude "supervisor" too.

I accidentally incorrectly entered one of the numbers on my checking account for the auto pay feature. They never contacted me to tell me my payment did not go through. The first contact I had was with a collections agency telling me I was past due and my interest rates had been raised from the 2-year interest free plan to 30%!

In April I was told that Care Credit could be used for vet bills and chemotherapy, with 18 months deferred interest. I applied online, was accepted & started using the card for vet bills.
I paid more the minimum on time each month.
Today I opened the bill and there was a $19.81 charge at 22.98%!!
I called to complain and the rep was not sympathetic. She said I had a 3 month agreement not an 18 month agreement.
She said unless I could prove it in writing, tough luck.
I have my email receipt but it is not written on there. I called the vet and they said they will try to fix it, if they can.
I HAVE NEVER, EVER HAD GOOD DEALINGS WITH GE MONEY BANK, EVER.
I HAVE an EXCELLENT FICO SCORE AND DO NOT NEED A 23% CREDIT CARD.
BEWARE OF CARE CREDIT AND BEWARE OF GE MONEY BANK - THE WORST CUSTOMER SERVICE.

Watch your back if you have GE Money Bank's CARE CREDIT card. They give you three months without interest and if you don't pay off the "promotional amount, " they will charge interest on each individual promotion, not the total amount due. Say you ran to the vet three times in two months and couldn't pay off any of the "promotional" amounts. As each promotion ended, you'd pay interest on it. So, instead of a 19% interest rate, you'd be paying 19% three times. Talk about crooked.

They also stiff you when you make an internet payment. My payment was due on the 28th, which was a Sunday. I made my payment on Saturday the 27th but it was not presented to my bank until the 30th! This is supposed to be an electronic debit, which means it's paid when submitted. GEMB wants to make you pay late fees, so they submit it four days after the payment has actually been made. You either get on the phone and hope you can hammer some sense into them, or pay a $39 late charge.

One last thing. If you use a credit consolidation service, GEMB will not change their due date for anyone, including the service.