Every other credit card I have sends me an email receipt after I pay online, some even do so when I pay by phone. Not Care Credit. If you don't write down that long confirmation number, who knows if you will be able to verify payment on time to them. Also, you cannot email them about anything, you have to call. Why is this? Do they not want you to have written documentation of everything you do by them, other than your statement? The service is terrible by phone, too. This company is completely unresponsive to complaints and suggestions. I think they are a very iffy outfit. Places I go that used to take Care Credit no longer do, there must be a reason.

I am 21 years old and need alot of work dome to my teeth or they are going to fall out and rot. Well it seems like now one cares because I have been trying to get a carecredit card so I can get my $2000 worth of work done to my teeth. I have tryed filling myself and then when they denied me I tryed with 2 of my family members as co-signers and we were denied still. I do not get it because my father has a GE money bank gas card and he just got his limit raised to $700 without even asking so obviosly he has credit but he was still denied now that makes sense doesnt it?... NO. Also I know for a fact that that the other family memeber had very good credit and alot of money sitting in a bank account because she sold her house for a half of a millon dollars. I was reading on the website for carecredit and it says "there is nothing holding you back" well this is holding me back. The only thing I can think that someone would be able to recive a card from them is to have a perfect credit score and who has that anymore. There is no one in the world that has a perfect credit score anymore. So I want to know how this company is making any money because if no one can get a card to get HELP! then they are not bringing in any money. I have no other choices now to get credit to get my teeth worked on now. I am 21 and because of them turning me down for god only know what reason I either have to let my teeth rot and fall out or find a dentist that will pull my 5 teeth out (which by the way can be saved by root canals and fillings and to pull my teeth will probley cost me ALOT of money which I dont have all at once) and live with huge holes in my mouth for the rest of my life, but why I am telling you this I dont know because I know now one cares you all have dental insurance and can go whenever you want to and get anything done whenever you need to. This is supposed to be here to help people, well how can people get help if no one is willing to help them get help. This is a backwords ass company and I really hope you relize that it is and how upset my whole family is about this and belive me the GE company will never be our first choice for anything as long as we live.

I had dental implants done, with treatment starting in September 2007. The dentist office offered 0% financing through GE Money (Care Credit). I set up a recurring payment through my Online Banking service to pay the balance in 12 equal installments on the 5th day of each month (3 days prior to the due date of the original invoice). Within 3 months, I was being charged a "late fee" of $39 per month, even though my payment was sent on the 5th day of each month, for well above the minimum payment requested. When I finally noticed the late fee charges, I contacted customer services and was told that the fees could not be waived since I had 3 consecutive late payments. When I asked how the payments could be late, when the 0% financing only required me to pay in full by Sept of 2008, the response was that I had to make a minimum payment within the billing cycle, which was actually 24-days, not a full month, which resulted in my "late" payments.

This is a deliberate tactic to scam consumers hoping they will be late so they can charge extra fees. Obviously, I should have read their boilerplate on the back of the invoice, rather than listen to my dental office personnel.

FYI: My dental office has confirmed their understanding that the credit plan does not require set payments, only that payment is made in full by the end of the term. So, there is a breakdown somewhere. I will never recommend use of this credit plan to anyone, or utilize it for myself again. I would prefer to pay in full or pay interest rather than deal with bad-faith financial institutions like this one!

On November 20 I sent a check to Care Credit in the Amount of $ 1100.00 and they cashed it as $ 11000.00 which was my banks fault as well as Care Credit for not paying attention. As of today which is Jan 10 I am owed $ 9900.00 do you think I can get that back NO they say it has to be searched first it cleary states on my statement that I over payed them which now can take up to 45 days to get back and has already been two months I will never deal with them again and I suggest no one does either. Now I had get an Attorney which I will send them the bill for that. They are a pretty sad company I will be telling all of the Medical offices where I live not to deal with them and hopefully people will listen, Hope this makes sense!

I still have an acct. open with you guys and i had field for Chpt. 7 bankruptcy in Feb. of 07 and its still showing on my credit report that i am late with my payments when the acct. Should be closed and showing included in Bankruptcy!!!