You go to the dentist and she wants to do an expensive procedure that isn't covered by insurance. When you balk at the price, she has a cost effective alternative - CareCredit. DON"T DO IT - IT IS A TOTAL SCAM.

I needed a $2, 293 program for my gums. When I said it was too expensive, she came up with CareCredit. According to the paperwork (that I have in front of me now), I would be able to pay for the program over 24 months, interest free. It would cost me just $95.54 / month. She explained that if I hadn't paid it off after the 2 years, I would owe the deferred interest at 19.99% annual rate.

Knowing I could easily afford that, I signed up. Big mistake. The pamphlet CareCredit put out is very carefully worded to mislead. In fact, everything about this operation is designed to mislead. The pamphlet shows that they offer 3, 6, and 12 month promotional periods of 0% interest and longer periods at 11.9%. The brochure implies that if you are not in good standing, you get a 22.98% interest rate slapped on.

Here is what really happened to me. I got my CareCredit card with the opening charge of $2293. I began paying it off, $200 per month. That was over twice the rate I needed to pay it off over 2 years. I set up an auto-pay and after verifying that it was working, decided to just forget about it and let it run till it was paid off.

In reality, it didn't work like that at all. After 3 months, the promotional period "ran out" and I was back charged $167 in deferred interest. And then I started accumulating interest on the balance at the punishing 22.98% rate. Just for the record, my credit score is 782-790 and I have an interest rate of 8.9% on my Visa card. I pay off my credit car in full every month.

CareCredit is a dishonest money making scheme. The entire operation - from the way local medical professionals sell it, the brochures that are handed out, the manner in which customer service operations, and the way in which the program is run is all about deception. You are led to believe you are getting one thing when, in fact, they are setting you up for punishing charges.

I find it shocking that a company like GE puts their good reputation on the line by operating this fraud. The executives of GE Money Bank should be investigated for wrongdoing and thrown in jail. This is a total scam.

IF YOU HAVE AN ANIMAL THAT NEEDS LIFE OR DEATH TREATMENT AND DON'T HAVE THE MONEY DON'T TRY TO GET CREDIT FROM THIS PLACE. IF YOU DON'T HAVE A PERFECT CREDIT SCORE THEY DON'T GIVE A DAMN. WE LOST OUR LITTLE ANNIE DUE TO AN ACCIDENT AND DIDN'T HAVE THE 2000.00 FOR THE OPERATION AND SHE DIED THE NEXT DAY. I'M GLAD ANNIE WASN'T A CHILD THAT NEEDED MEDICAL ATT. BUT WAIT SHE WAS LIKE A CHILD TO ME SINCE I DON'T HAVE CHILDREN.

We have had an automatic payment for Care Credit from Citibank for many months. In July, I increased the amount by $15.00 monthly.In August, 2009, I was charged a late fee of $39.99 on August 18 even though the payment was recorded by you in August 18. In September the payment was recorded by you on 9/17 and a late fee of $39.99 was assessed on 9/18. Until July, the minimum due had been $82.00 monthly. Did that change and when? Now, we're told our APR will increase because of late payments which were actually on time! Please clarify and explain.

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with all these complains against CareCredit, i am wondering what legal actions can we do? their business practice is just unethical. late fees, fluctuating due dates, erroneous statements, etc.

I have been a CareCredit customer for several years. I have never been late with a payment. In fact, I have always paid more than the minimum amount due.

I also have always paid my promotional amounts before the expieration date.

My complaint is that I was given a late fee of $29 for a payment that was one day late. My payment was the balance on the account. Since I had paid off the balance on the statement, I do not feel that I should have been charged a late fee. I am seriously considering never using CareCredit again.

Phyllis Van Hove