Carefree of Colorado - refuse warranty for defect Vickie kilner should be fired for treating people like trash I will never buy from this Company Keep away (awning drum would not retract) shipped parts to Colorado they threw them in the trash. I had to remove awning and replace with a florida room $25, 000 this awning was off a 2year old trailer well maintained would retract awning before any rain would touch it this happened in 2006 this company does not care about its customers.