I had a prescription from my primary physician with refill priviledge, for a 90 day supply of Celebrex which was for 1 tablet daily.
After receiving and using some of it, I changed to a different medication and temporarily stopped using it.
My orthopedic doctor then told me I needed to take the Celebrex daily for inflamation so I took the remainder of the prescription and sent for a refill. When I received it they had sent only 60 tablets and an explanation saying my doctor had authorized the change on an "as needed" basis. I do not know whose decision it was that 60 was the magic number of "as needed".
The charge, however, was the same for 60 tablets or 90 tablets since either was a 90 day supply.
This was a legimate refill request and there was no reason they should have questioned it.
I asked them to send me 30 more tablets and that I had a new prescription from my orthopedic doctor showing one tablet a day, if that would help or else credit my account with the value of the 30 tablets they shorted me on my original prescription.
However they refused any adjustment or refund since it was supposedly authorized by my primary doctor.